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A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

online idea markets), the center of expertise for innovation support, and analysis across the enterprise. Improving Operational Efficiency. A second new component of the IT function should be dedicated to this category of work: the Enterprise Integration Group (EIG). Ensuring Effective Corporate Governance and Controllership.

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Uniting the Religions of Process Improvement

Harvard Business Review

BPM missionaries say processes and process knowledge embedded in software, an enterprise architecture, and a central process management organization sustain improvement. Most missionaries of the BPM religion come from a heritage in information technology.