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Pfizer’s Straight Talk on Culture

Michael Lee Stallard

Pfizer people care. They embody our humanity and innovative spirit, and are determined to tackle some of the most pressing health care challenges of our time. Feedback from the survey helps hold managers and leaders accountable. People are more committed and loyal to an organization that is ethical.

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Mackert and Garfield Named to Board of Examiners for 2015 Malcolm Baldrige National Quality Award

Six Disciplines

Mackert also serves as a judge for the American Health Care Association, and has written Baldrige case studies used to train examiners at the national and state levels. Awards may be given annually to organizations in each of six categories: manufacturing, service, small business, education, health care and nonprofit.

Quality 70
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The Joy of Facts

Next Level Blog

Reid talk about what he learned in writing his book about health care, The Healing of America. Reid travelled around the world twice – once on his publisher’s dime and again to film a documentary for PBS – to learn about how health care is delivered in different countries. is the only country running all four systems.

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3M’s SVP of HR Kristen Ludgate on a Better Way to Attract Top Talent

HR Digest

For example, before launching a new performance review system this year – dubbed Performance Everyday and hinged on our culture elements – we used crowdsourcing and other tools to hear directly from 3Mers about how to best improve our approach. . How is 3M responding to the COVID-19 crisis? PHOTO: 3M. 54) of The HR Digest. .

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What Health Care Leaders Need to Do to Improve Value for Patients

Harvard Business Review

More and more health care organizations are beginning to track their performance on outcomes – and they’re finding that getting started isn’t easy. So how are today’s health care leaders implementing outcomes measurement in their hospitals and clinics? Leading Change in Health Care.

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Current Neuroscience Understanding Related to Psychology and the Theory of Knowledge

Deming Institute

This is really a great talk that does a great job of illustrating the importance of understanding how our brains work (psychology) and how we think (and risks in what we think we know – theory of knowledge) and how it relates to managing our organizations. Our morality, our ethics are all emotion driven. We think emotively.

Deming 28
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What Inexperienced Leaders Get Wrong (Hint: Management)

Harvard Business Review

Not just those under attack for ethical lapses, accounting problems, or excessive compensation – retired college presidents are the latest to join corporate executives in the latter category. Much has been made of the distinction between leadership and management. Too many managers, not enough leaders, the critics say.