Remove Ethics Remove Innovation Remove Management Remove Merchandising
article thumbnail

Caring for the Commons

Great Leadership By Dan

Incidentally, Costco employees sell twice as much merchandise per square foot of retail space as their nearest competitor – Sam’s Club! Practicing forgiveness for well-intentioned mistakes is necessary for innovation to flourish. Meeting “guidance” by managing earnings is the standard. Even part-time workers receive benefits.

Morale 232
article thumbnail

Why Tesco’s Strengths Are No Longer Good Enough

Harvard Business Review

Private label (retail-branded merchandise) has been growing for years – since Sainsbury and Marks & Spencer invented it over 100 years ago – increasing in quality and forcing down brand premiums. So with such a track record of strategic innovation, why has Tesco been blindsided by the hard discounters like Germany’s Aldi and Lidl?

Retail 9
article thumbnail

Big Data’s Dangerous New Era of Discrimination

Harvard Business Review

But how should sophisticated marketers and merchandisers use them? Are there clever ways to raise prices, minimize access or otherwise manage those expensive older, single customers and high-maintenance, low-purchase young females? to innovatively, cost-effectively and profitably segment/discriminate their customers and clients.