Strategy Driven

MAY 10, 2019

Focusing on your customers requires that you not just include marketing in the business success formula for attracting customers but also include merchandising, social media support, and customer support. The gap between the online and physical space can be reduced to a large extent by using innovative technologies.

Strategy 50

Strategy Company Loyalty Merchandising 50

Strategy Driven

JULY 13, 2011

While you can find numerous books focused on the topic of corporate finance, few offer the type of information managers need to help them make important decisions day in and day out. Examines ways to maintain and grow value through mergers, acquisitions, and portfolio management.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

CEO Insider

APRIL 18, 2024

In a memo circulated on Wednesday, Chief Financial Officer Ruth Porat unveiled Google’s plans to restructure its finance organization, signaling a strategic shift towards prioritizing investments in artificial intelligence (AI).

Restructuring 59

Restructuring Finance Chief Financial Officer Organization 59

Harvard Business Review

JUNE 12, 2017

At Costco, another good jobs retailer, store managers are empowered to display merchandise and provide input into the merchandising system. Collaborative, productive, empowered employees will be best equipped to help companies roll out new innovations. They will gain new skills in the process, a win for everyone.

Merchandising 8

Merchandising Retail Competitive Advantage Technology 8

You're Not the Boss of Me

OCTOBER 31, 2010

They stifle creativity and innovation. As they often say in retail stores about handling merchandise, “ If you break it you own it”. If we are to encourage the innovators of our time we must also accept that rules should be subject to rigorous question and challenge. What do you think?

Maturity 50

Maturity Blog Merchandising McCarthy 50

Harvard Business Review

MARCH 17, 2011

Unfortunately, many managers misunderstand their competitive set, and that leads to strategic mistakes. Braun simplified its merchandising and brand strategy. Once a brand becomes dominant in its benefit domain, it earns the right to move into a new benefit domain, often by innovation and re-positioning.

Management 15

Management Retail Brand Merchandising 15

Harvard Business Review

JANUARY 2, 2017

Over the past year, we hosted current or former leaders from each of these retailers at MIT’s Sloan School of Management, and all four talked about a corporate culture of setting high expectations and creating conditions that encourage employees to innovate. For Boyan, the key is giving real power to store managers and partners.

Retail 12

Retail Merchandising Incentives COO 12

Harvard Business Review

JUNE 3, 2013

The logic here is that without the price-match guarantee, the retailer was going to lose the sale, so sales gained by this policy are incremental revenue (which results in gross profit as long as the price at least covers merchandise cost). To prosper, physical stores have to change their merchandise selection.

Price 8

Price Merchandising Retail Discount 8

Harvard Business Review

OCTOBER 6, 2014

Private label (retail-branded merchandise) has been growing for years – since Sainsbury and Marks & Spencer invented it over 100 years ago – increasing in quality and forcing down brand premiums. So with such a track record of strategic innovation, why has Tesco been blindsided by the hard discounters like Germany’s Aldi and Lidl?

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

DECEMBER 4, 2018

The ones that manage to escape are discount chains —such as T. Newcomers like Harry’s still represent only a fraction of the overall market , but they’ve captured the majority of the growth in that time—a defining feature of disruptive innovation. Penney, and Barnes & Noble. Price competition hurts.

Brand 11

Brand Retail Incubator Merchandising 11

Harvard Business Review

DECEMBER 6, 2011

Fixated on that challenge, retail chains have invested heavily in sophisticated inventory management systems. This was despite the fact that, according to the inventory management system, only 2-3% of items ever ran out before being replenished.

Retail 15

Retail Merchandising Succession Taylorism 15

Harvard Business Review

MARCH 1, 2017

This view differs substantially from the relentless focus on efficiency that has characterized management thinking for most of the last three decades, but it is absolutely essential if companies are going to spur innovation and reignite profitable growth. Let me explain.

Efficiency 8

Efficiency Productivity Products Company 8

Harvard Business Review

APRIL 11, 2013

Harry Gordon Selfridge, who founded the eponymous London-based retailer, did the unthinkable when he opened his first store in 1909, taking merchandise out from behind the counters so that customers could actually touch it. I want merchandise that people will desire. Innovation Leadership Retail'

Merchandising 8

Merchandising Retail Gordon Price 8

Harvard Business Review

NOVEMBER 15, 2017

Pioneers of new business models, such as Alibaba and Amazon, are launching innovations in rapid succession, such as voice ordering and real-time pricing, while simultaneously building scale and driving down costs. Danita Delimont/Getty Images. Few industries are being disrupted as drastically as the retail industry.

Retail 10

Retail Chief Executive Officer Supply Chain Operations 10

Harvard Business Review

OCTOBER 24, 2013

In the words of its executive vice-president and chief merchandising and marketing officer, “This is really the year of localization.”. Empowering store managers is the most critical shift. But at a global multi-billion dollar chain, that takes more than just sending out an email asking staff to emphasize their local roots.

Retail 8

Retail Merchandising Market Penetration Brand 8

Harvard Business Review

JANUARY 3, 2014

After forcing Nardelli out in 2007, founder Bernie Marcus got the company back on the competing-by-boosting-margins-through-innovation road. The goal, writes Aimee Groth, is "radical transparency" in which employees "have the flexibility to pursue what they''re passionate about."

Merchandising 8

Merchandising Budgeting Restructuring PR 8

Harvard Business Review

MAY 30, 2014

If a company’s leaders understand the capabilities that define its unique identity, they’ll make smarter decisions about what businesses to buy and sell, what markets to enter and exit, what to prioritize in new product development, how to manage costs, where to invest, and all the other choices that are inherent in sustaining a great company.

Company 8

Company Supply Chain Airlines Health Care 8

Harvard Business Review

JANUARY 19, 2018

Those employees work at two of Britain’s most-admired retailers, John Lewis department stores and Waitrose supermarkets, each of which has carved out a powerful bond with customers, both of which have unveiled big innovations in terms of branding, merchandising, and e-commerce.

Definition 8

Definition Company Succession Airlines 8

Harvard Business Review

DECEMBER 10, 2012

Acquisitions always get a lot of senior management attention and, for those who want it, there is no shortage of outside advice, including a lot in the management literature. In our experience, this casual approach — treating divestitures as an afterthought — is typical. And it's a shame. GE-NBC/Universal.

Due Diligence 15

Due Diligence EBITDA Health Care Gordon 15

Harvard Business Review

JANUARY 27, 2017

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. Top management would have to trust its computationally brilliant bidding software.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

OCTOBER 17, 2013

So WalMart’s gargantuan core competencies of buying power, supply chain management and logistical superiority guarantee the “everyday low prices” its customers crave and demand. FedEx’s competencies in digital and transportational networks are its innovation platforms. Customers Innovation Strategy'

Core Competence 8

Core Competence Prahalad Supply Chain Hamel 8

Harvard Business Review

MAY 5, 2016

Aggravated and depressed by the decline of their core memory business in the 1980s, Intel’s top management struggled for strategic clarity. They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

MAY 23, 2012

Some Amazonians try to reduce out-of-stock merchandise. When Sir Christopher Gent headed Vodafone in the 1990s, for example, he brought his management team and board together every year to ask what business the company was in. When the percentage of management time gets to 25, beware. When it gets to 50, turn out the lights.

Merchandising 13

Merchandising Metrics Restructuring Library 13

Harvard Business Review

JULY 21, 2017

To embrace this market shift, retailers will need to experiment with a range of technologies and strategies across marketing, supply chain, and merchandising. In the future, smart inventory management and supply chain analytics can fix this. Here’s how some brands are already doing this: Making the bedroom the new fitting room.

Retail 8

Retail Supply Chain Merchandising Brand 8

Harvard Business Review

OCTOBER 17, 2018

Amazon, born 24 years ago, had captured about 45% of online retail commerce in the United States by 2017, but still stood for just about 5% of total US retail gross merchandise volume in that year. These tradeoffs need to be understood and managed appropriately in order to capture the potential of AI for the world economy.

GDP 10

GDP McKinsey Long-term Technology 10

Harvard Business Review

AUGUST 28, 2014

A recent article in The Economist , citing the work of Ryan Raffaelli at Harvard Business School, points to what it calls a “paradox” in the aftermath of disruptive innovation. billion in merchandise. Disruptive innovation Information & technology Innovation' Think mechanical Swiss watches, now enjoying strong sales.

Disruptive Innovation 8

Disruptive Innovation Supply Chain Technology Parcell 8

Harvard Business Review

JANUARY 3, 2011

Such capabilities could be rapid-cycle product development, point of sale merchandising, large-scale fabrication, and so on. as an innovator, a value player, or an experience provider) and how it differentiates you from your competitors. Define precisely how your way to play adds value for your chosen customers (e.g.,

Strategy 15

Strategy Fixed Assets Competitive Advantage Long-term 15

Harvard Business Review

DECEMBER 9, 2015

In product tests conducted around events like limited-run merchandise (a limited-run chain designed by the rapper A$AP Rocky, for example) , 72% of our fans chose to engage with other like-minded fans when incented with a reward on our platform (in this case, our mobile Virgin Mega app).

Marketing 8

Marketing Brand Merchandising Advertising 8

Harvard Business Review

FEBRUARY 28, 2011

Everyone says they are in favor of open innovation and co-creation. VPs of design and merchandising suddenly see the light when confronted with consumers who are modifying, hacking, or living without their products. for Edelman and was the management columnist for the Financial Times for four years prior to that. But not easy.

Workshop 15

Workshop Creativity Merchandising Airlines 15

Harvard Business Review

AUGUST 11, 2015

Mauro Porcini is PepsiCo’s Chief Design Officer—the first to hold the position—where he oversees design-led innovation across all the company’s brands under CEO Indra Nooyi. That’s where our work is really about innovation. I strongly believe that design and innovation are exactly the same thing.

Organization 8

Organization Brand Six Sigma Innovation 8

Harvard Business Review

MAY 22, 2013

If your company is already well established and has smart management, it is likely that it will become a hybrid in the next ten years, blending its legacy business with a new business model that is rising to threaten it. Merchandise ordered online can now be drop-shipped for same-day pickup at local stores. Take Walmart, for example.

Business Model 8

Business Model Merchandising Course Education 8

Harvard Business Review

MAY 9, 2014

” Lezon, along with Alex and Ani’s head of merchandising and head of sales operations, used the data to inform product placement. “I don’t come in every morning and say, “How am I going to innovate today? “We also realized that 98% of the people turned right when they first entered the store.”

Retail 11

Retail Chief Technology Officer Technology Merchandising 11

Harvard Business Review

APRIL 1, 2016

During his 20-plus year tenure with the global beverage brand, most recently serving as its chief technical and innovation officer, Wollaert made it a point to seek — and surround himself with — new ideas and people who challenged him to reflect and question first, then act later. .”

Diversity 8

Diversity Retail Discount Brand 8

Harvard Business Review

SEPTEMBER 4, 2015

Innovation is widely regarded as important to long-term business performance. We’ve found that CEOs of big pharmaceutical companies, for example, are more likely to have a background as company lawyers, salespeople, or finance managers, than one in medicine or pharmaceutical R&D.

CEO 8

CEO Innovation Pharmaceuticals Merchandising 8

Harvard Business Review

JUNE 23, 2015

Here at Machine Shop , the wholly owned innovation company of the alternative rock band Linkin Park, we identified the need to think differently years ago. For more than a decade, Linkin Park and Machine Shop enjoyed success and continued to innovate. of course). We also looked beyond music for insights.

Business Model 8

Business Model Merchandising Restructuring Fashion 8

Harvard Business Review

NOVEMBER 27, 2018

Data science can enable wholly new and innovative capabilities that can completely differentiate a company. But those innovative capabilities aren’t so much designed or envisioned as they are discovered and revealed through curiosity-driven tinkering by the data scientists. ” a product manager inquires.

Learning-by-Doing 10

Learning-by-Doing Engineering Metrics Cost 10

In the CEO Afterlife

NOVEMBER 4, 2012

As fast as we could pin an idea on the wall, some red-faced account manager in a bad suit would run away with it. But even artists have to eat, and the fuel of commerce and industry is innovation and novelty. Economically I probably helped shift some merchandise. Let’s trade. Will work for food!” as the street-beggars sign says.

Advertising 265

Advertising Creativity Industry Bottom-up 265