Harvard Business Review

AUGUST 28, 2014

A recent article in The Economist , citing the work of Ryan Raffaelli at Harvard Business School, points to what it calls a “paradox” in the aftermath of disruptive innovation. That vestiges of old technologies linger on, capable of being resurrected into viable businesses again, doesn’t seem strange to us. billion in merchandise.

Disruptive Innovation 8

Disruptive Innovation Supply Chain Technology Parcell 8

Harvard Business Review

JULY 21, 2017

As more companies struggle to find their niche with the modern consumer, they’re turning to new technologies to recreate this sensory experience. To embrace this market shift, retailers will need to experiment with a range of technologies and strategies across marketing, supply chain, and merchandising. Insight Center.

Retail 8

Retail Supply Chain Merchandising Brand 8

Harvard Business Review

DECEMBER 6, 2011

Fixated on that challenge, retail chains have invested heavily in sophisticated inventory management systems. This was despite the fact that, according to the inventory management system, only 2-3% of items ever ran out before being replenished.

Retail 14

Retail Merchandising Succession Taylorism 14

Harvard Business Review

OCTOBER 24, 2013

In the words of its executive vice-president and chief merchandising and marketing officer, “This is really the year of localization.”. The infiltration of technology into every part of our lives has made many people seek out personal, low-tech/high-touch experiences and relationships with the companies they patronize.

Retail 8

Retail Merchandising Market Penetration Brand 8

Harvard Business Review

JANUARY 27, 2017

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. Top management would have to trust its computationally brilliant bidding software.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

OCTOBER 17, 2013

So WalMart’s gargantuan core competencies of buying power, supply chain management and logistical superiority guarantee the “everyday low prices” its customers crave and demand. FedEx’s competencies in digital and transportational networks are its innovation platforms. Customers Innovation Strategy'

Core Competence 8

Core Competence Prahalad Supply Chain Hamel 8

Harvard Business Review

NOVEMBER 15, 2017

Pioneers of new business models, such as Alibaba and Amazon, are launching innovations in rapid succession, such as voice ordering and real-time pricing, while simultaneously building scale and driving down costs. Danita Delimont/Getty Images. Few industries are being disrupted as drastically as the retail industry.

Retail 9

Retail Chief Executive Officer Supply Chain Operations 9

Harvard Business Review

MAY 30, 2014

Digital technology overwhelmed Kodak’s once-formidable business in photography. But the capabilities — from merchandising to managing store staff and operating the supply chain — are very different for a small-store format. When Innovation Is Strategy. How Boards Can Innovate. Or consider U.S. Strategy'

Company 8

Company Supply Chain Airlines Health Care 8

Harvard Business Review

MAY 5, 2016

Aggravated and depressed by the decline of their core memory business in the 1980s, Intel’s top management struggled for strategic clarity. They see disrupted incumbents from retail, finance, health care, transportation, professional services, and manufacturing requiring radical restructuring of assets, productivity , and innovation.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

MAY 23, 2012

Some Amazonians try to reduce out-of-stock merchandise. When Sir Christopher Gent headed Vodafone in the 1990s, for example, he brought his management team and board together every year to ask what business the company was in. When the percentage of management time gets to 25, beware. When it gets to 50, turn out the lights.

Merchandising 13

Merchandising Metrics Restructuring Library 13

Harvard Business Review

MAY 9, 2014

The redder the location, the more frequently it was trafficked: For chief technology officer Joe Lezon, the results were both helpful and surprising. ” Lezon, along with Alex and Ani’s head of merchandising and head of sales operations, used the data to inform product placement. .

Retail 10

Retail Chief Technology Officer Technology Merchandising 10

Harvard Business Review

DECEMBER 9, 2015

In product tests conducted around events like limited-run merchandise (a limited-run chain designed by the rapper A$AP Rocky, for example) , 72% of our fans chose to engage with other like-minded fans when incented with a reward on our platform (in this case, our mobile Virgin Mega app).

Marketing 8

Marketing Brand Merchandising Advertising 8

Harvard Business Review

MAY 22, 2013

If your company is already well established and has smart management, it is likely that it will become a hybrid in the next ten years, blending its legacy business with a new business model that is rising to threaten it. Merchandise ordered online can now be drop-shipped for same-day pickup at local stores. Take Walmart, for example.

Business Model 8

Business Model Merchandising Course Education 8

Harvard Business Review

AUGUST 11, 2015

Mauro Porcini is PepsiCo’s Chief Design Officer—the first to hold the position—where he oversees design-led innovation across all the company’s brands under CEO Indra Nooyi. That’s where our work is really about innovation. I strongly believe that design and innovation are exactly the same thing.

Organization 8

Organization Brand Six Sigma Innovation 8

Harvard Business Review

SEPTEMBER 4, 2015

Innovation is widely regarded as important to long-term business performance. We’ve found that CEOs of big pharmaceutical companies, for example, are more likely to have a background as company lawyers, salespeople, or finance managers, than one in medicine or pharmaceutical R&D.

CEO 8

CEO Innovation Pharmaceuticals Merchandising 8

In the CEO Afterlife

NOVEMBER 4, 2012

Time moved on, and during the nineties technology overran, and transformed the creative industry like it did most others. As fast as we could pin an idea on the wall, some red-faced account manager in a bad suit would run away with it. But even artists have to eat, and the fuel of commerce and industry is innovation and novelty.

Advertising 265

Advertising Creativity Industry Bottom-up 265

Harvard Business Review

JUNE 23, 2015

Technology has forced music artists to completely rethink the way they approach their businesses. They’re extending their brand into areas like technology, gaming, fashion, and lifestyle content — essentially becoming entertainment platforms. We’ve all had to adapt. of course).

Business Model 8

Business Model Merchandising Restructuring Fashion 8

Harvard Business Review

NOVEMBER 27, 2018

Data science can enable wholly new and innovative capabilities that can completely differentiate a company. But those innovative capabilities aren’t so much designed or envisioned as they are discovered and revealed through curiosity-driven tinkering by the data scientists. ” a product manager inquires.

Learning-by-Doing 8

Learning-by-Doing Engineering Metrics Cost 8

Harvard Business Review

DECEMBER 18, 2017

With over 500 million dedicated fans, it also happens to be one of the most innovative franchises when it comes to fan engagement. “Advances in technology have helped us reimagine fan engagement and create new business models that we never thought possible. Real Madrid: winning the hearts and minds of 500 million dedicated fans.

Sports 8

Sports Brand Content Industry 8

Harvard Business Review

MARCH 12, 2014

By leveraging connected mobile devices such as smartphones, existing in-venue Wi-Fi networks, low cost Bluetooth-enabled beacons, and a handful of other technologies, location analytics vendors have made it possible to get location analytics solutions up and running fast at a minimal cost. We are in the Age of the Customer.

Retail 8

Retail Customer Intimacy Apparel Wireless 8

Harvard Business Review

MARCH 23, 2015

Between ticket sales, sponsorships, merchandising, and media rights, Price Waterhouse Coopers estimates global sports revenues will grow to total roughly $145 billion. We talk about things like yield management, demand curves, and perishable inventory — factors that dictate our pricing strategies.

Price 8

Price Team Sports Franchising 8

Harvard Business Review

JANUARY 29, 2014

But how should sophisticated marketers and merchandisers use them? Are there clever ways to raise prices, minimize access or otherwise manage those expensive older, single customers and high-maintenance, low-purchase young females? to innovatively, cost-effectively and profitably segment/discriminate their customers and clients.

Merchandising 9

Merchandising Media Price Cost 9

Harvard Business Review

MARCH 8, 2011

All too soon, however, the demands of managing the near-term business take over. He pared back the product portfolio to those that fit with P&G's well-established capabilities system: world-class branding, global sales and merchandising, and rapid technological innovation, all for particular types of life-enhancing consumer products.

Merchandising 14

Merchandising Budgeting Pharmaceuticals CEO 14

Harvard Business Review

FEBRUARY 8, 2013

It has sophisticated functions that together manage user-generated content, the in-depth tracking of consumer buying behavior, and the innovation of new features based on the resulting insights. Similarly, Amazon doesn't succeed because its people apply broad marketing expertise. Permanent cross-functional teams tend to fare better.

Supply Chain 8

Supply Chain Real Estate Short-term Merchandising 8

Harvard Business Review

JUNE 26, 2017

Rarely do people point to encouraging employees to disagree with their managers, as Amazon does, or firing top performers, as Jack Welch did at GE. I’m not just talking about the obvious problem of managers who treat their employees poorly.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

NOVEMBER 19, 2018

They’re more productive , more profitable , more innovative , and they pay better. And academic research has found that rising industry concentration correlates with the patent-intensity of an industry, suggesting “that the industries becoming more concentrated are those with faster technological progress.”

Software 8

Software Company Competitive Advantage Henderson 8

Harvard Business Review

MAY 3, 2018

Alibaba, the Chinese e-commerce leader, manages the world’s largest money market fund, and now plays an important role in financial and payment services. Most of the digital giants in both countries are investing in artificial intelligence and other technologies that will facilitate their entry into yet other industries.

Company 8

Company Venture Capitalist GDP Retail 8