N2Growth Blog
OCTOBER 24, 2023
Their commitment to ethical practices is paramount, as they inspire trust and reinforce their credibility in the eyes of their stakeholders. This helps enhance their technical and strategic capabilities and instills a sense of loyalty and commitment to the organization.
Michael Lee Stallard
JUNE 3, 2018
Recent research by Cigna , the insurance company, found that more than half of Americans are lonely. Lonely people who work on the front lines directly with customers are not good for customer satisfaction and loyalty. To Reduce Loneliness and Isolation, Boost Connection. Value people.
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Chart Your Course
OCTOBER 2, 2012
By hiring the right people, they reduce turnover, training costs and insure their team of Zapponians stay motivated and passionate about what they do. Happiness has created unparalleled customer loyalty to the extent 80% of their customers return to purchase again. Zappos does not hire just anyone looking for a job. No excuses.
Chart Your Course
AUGUST 14, 2012
By hiring the right people, they reduce turnover, training costs and insure their team of Zapponians stay motivated and passionate about what they do. Happiness has created unparalleled customer loyalty to the extent 80% of their customers return to purchase again. Zappos does not hire just anyone looking for a job. No excuses.
Modern Servant Leader
OCTOBER 9, 2012
It makes them better personally, improves their loyalty to the organization because they feel they are valued as employees, and it reduces attrition, which in turn saves companies money. You didn’t ask, but the issue of morality and ethics is another area I broach in my lessons. There are many of course.
Strategy Driven
JANUARY 27, 2014
You gotta be ethical, you gotta be honest, or you gotta find another job. Dear Jeffrey, I have a large insurance agency and we interview for salespeople quite often. Maybe it should just be random, 1-2-3, 1-2-3, and split up the leads like that. If she fights it, she’s doing it the wrong way. Best regards, Jeffrey.
Harvard Business Review
OCTOBER 11, 2012
We've been selling our privacy for a while now: We sell our privacy to the grocery store, when we allow loyalty cards to track each and every thing we purchase, in exchange for discounts on green beans and more. Consider car-insurer Progressive's Snapshot and Insure the Box , self-described as "The UK's leading telematics insurer."
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