Harvard Business Review

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. In examining what took them so long to react, Stumpf’s comments portray a leadership team that refused to believe the sales fraud could be systemic in a culture such as theirs. ” Deterrents to speaking up.

Banking 9

Banking Committee Leadership Ethics 9

Harvard Business Review

MAY 20, 2016

Many startup CEOs adopt this “visionary entrepreneur” leadership style. They set out a broad vision, provide lofty goals, and model an ambitious work ethic (for recent college grads, it’s not a big leap from “all nighters” to “all weekenders”). Build peer-to-peer networks.

Brainstorming 10

Brainstorming Leadership Delegation Self-aware 10

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. Tesco, the success story of the British retail scene for the last 20 years, has suddenly fallen from grace. UK retail, like the rest of the developed world, is witnessing a few big long-term trends. Ethics Global business Retail' How did this happen?

Retail 10

Retail Merchandising Discount Price 10

Harvard Business Review

DECEMBER 1, 2016

We break down empathy into categories: ethics, leadership, company culture, brand perception, and public messaging through social media. Empathy, we found, is correlated with ethics, and any ethical failure can prove costly. The nudges may seem insignificant in isolation, but in aggregate they can have a big impact.

Company 8

Company Ethics Automotive Metrics 8

Harvard Business Review

APRIL 26, 2012

And although the retail giant's green efforts have done a lot to showcase the company's commitment to sustainability, sometimes Walmart gives its critics some legitimate ammo, like the recent revelations and allegations of corruption in its Mexican operations. The totality of a company's actions does matter.

Ethics 11

Ethics Short-term Marketing Operations 11

Harvard Business Review

NOVEMBER 23, 2010

12:53 PM Tuesday November 23, 2010 by Edward Hallowell | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print If youre working — either from home or the office — over Thanksgiving, Im not sure whether to say, "Congratulations on your work ethic!" or "My condolences on your plight."

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Leading Blog

APRIL 16, 2021

There are many ways that even a good business with good leadership can be damaged or bankrupted. Author John McPhee reviewed his lifetime of writing and observed that 90% of the topics he had explored as an adult were things he was curious about before he went to college. Some things in business and life are simply out of our control.

Learning-by-Doing 256

Learning-by-Doing Long-term Automotive Open-book 256

Harvard Business Review

SEPTEMBER 20, 2016

Stumpf said in an earlier statement: “We are eliminating product sales goals because we want to make certain our customers have full confidence that our retail bankers are always focused on the best interests of customers.” Large-scale unethical sales practices often begin with minor ethical compromises.

Incentives 8

Incentives Banking Ethics Insurance 8

Harvard Business Review

NOVEMBER 15, 2012

With technology's ability to circulate information at light speed, the traditional six-month cycle that spanned from runway coverage to retail availability has been completely obliterated. The Guru's Guide to Creating Thought Leadership. How Ethical Are You? HBR's 90th Anniversary: Why Management Matters. More >>.

Storytelling 8

Storytelling Long-term Fashion Brand 8

Harvard Business Review

JUNE 9, 2016

Consider these three examples: In 2014 the US healthcare retailer CVS decided to stop selling cigarettes, at an estimated cost of $2 billion, due to it being “the right thing for us to do for our customers and our company to help people on their path to better health,” according to Larry Merlo, CEO. .” Insight Center.

Short-term 8

Short-term Company Long-term Ethics 8

Harvard Business Review

SEPTEMBER 28, 2012

With the company's retail insights into the browsing, shopping, and purchasing behaviors of its customers, its views into entrepreneurial investment through its Web Services offering, and its Kindle and Fire media consumption devices, Amazon is extraordinarily well-positioned to strategically invest in explicit companies or particular sectors.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

SEPTEMBER 15, 2011

Customers feel better for making the purchase because of enhanced prestige, perceived excellence, or uniqueness; the product is enjoyable or entertaining to use, or is made for ethical reasons (e.g. offering is environmentally friendly). The other side of the emotional coin is security, reducing the risk of feeling bad. Gross Margin Uplift.

Innovation 14

Innovation Price Industry Retail 14

Harvard Business Review

JULY 1, 2015

As a result, workers are less productive, less healthy, even less ethical. Long hours also make it harder for women to advance into leadership roles. As a result, somewhere between five and 15 million additional workers will be eligible for overtime, most in retail and food service and most of them women.

Long-term 8

Long-term Short-term Retail Ethics 8

Harvard Business Review

SEPTEMBER 15, 2014

Inspiring these consumers to help make electronics retailing more women-friendly, they gave what was at best a loosely connected network of customers some of the trappings of a community. Informal leadership Managing people' Like its rivals, Best Buy tended to sell consumer electronics from a strongly male perspective.

Gilbert 8

Gilbert Participative Cooper Network Economy 8

Harvard Business Review

JANUARY 30, 2012

Now 30, she works for Louis Vuitton China's retail department and would like to have a career in luxury goods, perhaps in sales development or public relations. "Of Julia Jia was the first girl from her small village in Shandong Province to go to university.

Marketing 14

Marketing Loyalty Career Globalization 14

Strategy Driven

FEBRUARY 4, 2011

How much further should we extend ethics? Sadly, many of the perpetrators did not see lapses in ethics… it was legal and just business to them. By maintaining an awareness of further changing environments, there are further opportunities to be successful, ethical and move ahead of the competition.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Harvard Business Review

MAY 15, 2018

This has been our experience at Ocado, a leading online-only grocery retailer, as we’ve embedded AI across our technology estate. The technology that powers this revolutionary solution is designed and built in-house, and we are now making this platform available to large brick-and-mortar grocery retailers around the world.

Skills 1

Skills Content Chief Technology Officer Retail 1

HR Digest

JANUARY 10, 2024

You’ll know as you read this interview – the wealth of leadership wisdom, strategic foresight, and transformative insights shared by Norm Smallwood—a luminary shaping tomorrow’s leadership landscape–will completely reframe how you look at the modern workplace! We labeled these foundational competencies the “leadership code”.

Ulrich 52

Ulrich Leadership Diversity Audience 52

Harvard Business Review

JULY 16, 2012

A full 30% also said the structure of their compensation plans encouraged law-breaking or ethics violations. Farhad Manjoo looks at Amazon's warehouse expansion — the internet retailer is investing some $1.2 Leadership Advice from Six Major CEOs and One President (McKinsey). 50 SHADES OF I-WANT-IT-TODAY.

P&L 8

P&L McKinsey Comparison Price 8

Michael Lee Stallard

JULY 15, 2010

Michael Lee Stallard Insights on Leadership and Employee Engagement Home About Hire to Speak Press Kit Develop Loyalty: Connect with Your Customers Published by Michael Lee Stallard on July 15, 2010 02:07 pm under Media Appearances , Uncategorized , connection culture , human value Now for something completely different!

Loyalty 186

Loyalty Development McCarthy Godin 186

Harvard Business Review

AUGUST 6, 2012

This is one reason why retailers and oil companies make good boycott targets. When this is the goal, activists frequently select a single firm as their target. Often NGOs will target companies that are most vulnerable or promise to have the most significant impact. Smart activists make it easy for customers to participate in a boycott.

Company 12

Company Supply Chain Politics Media 12

Harvard Business Review

FEBRUARY 22, 2012

These policies must be made real by implementing systems and processes in education and training, in leadership development, in protocols for qualifying and re-qualifying suppliers as well as for assessing second and third tier suppliers, and by imposing real sanctions when suppliers violate standards. Worker Transition at Home.

Offshoring 13

Offshoring Outsourcing Supply Chain Globalization 13