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It's Time to Rethink Continuous Improvement

Harvard Business Review

Similarly, Japan's automobile industry has been plagued by a series of embarrassing quality problems and recalls, and has lost market share to companies from South Korea and even (gasp!) As Fujio Ando, senior managing director at Chibagin Asset Management suggests, "Japan's consumer electronics industry is facing defeat. the United States.

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How The Coronavirus Is Transforming Innovation

The Horizons Tracker

Many businesses have shut down, with many more having to drastically alter their operations to support social distancing or new patterns of consumer behavior. Grocery stores installing shields for checkout staff, for example, or restaurants pivoting to takeout services. Other sectors have seen more radical change. Learning to forget.

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The Fine Line Between When Low Prices Work and When They Don’t

Harvard Business Review

Don’t engage in over-the-top discounting that trains customers, both in B2C and B2B markets, to buy cleverly on price and price alone. It also determines which market segments the company will serve and what channels it will use to reach them. Honda once dominated the motorbike market in Vietnam, with a share of 90%.

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Before Hiring a Design Partner, Consider This

Harvard Business Review

Ziba''s service innovation and retail design work with Umpqua Bank , for example, continues to be relevant and productive years after it was completed, with the bank adding dozens of branches and tens of billions in holdings. Don''t expect that simply hiring a design partner will magically unlock new revenue streams and markets.