CO2

JANUARY 2, 2011

The Empathy Map looks like this: In this chapter the authors walk you through processes to arrive a enhanced design like Customer Insights, ideation, providing an introduction to the value of visual thinking, how to use prototyping, story telling, and Scenario Planning. They look at 9 Building Blocks that form the business canvas.

Business Model 141

Business Model Executive Coaching Execution Blog 141

Harvard Business Review

OCTOBER 6, 2014

The restaurant chain, Olive Garden, uses predictive analytics to guide its food buying and retail staffing plans. Consider, for example, the work that Apple is doing with Epic (an electronic health record provider for hospitals and large medical groups). We can connect insights and execution at a pace never before possible.

Strategy 11

Strategy Scenario Planning Scientific Management Supply Chain 11

Harvard Business Review

NOVEMBER 8, 2018

An obvious scenario, one that some companies might find themselves dealing with in the not-too-distant future, is a faked video of their CEO making racist or sexist comments, or bribing a politician. But equally damaging could be a video about, for example, corporate spending. And they will have to do it quickly.

Reputation 10

Reputation Company Video Crisis 10

Harvard Business Review

OCTOBER 6, 2014

The restaurant chain, Olive Garden, uses predictive analytics to guide its food buying and retail staffing plans. Consider, for example, the work that Apple is doing with Epic (an electronic health record provider for hospitals and large medical groups). We can connect insights and execution at a pace never before possible.

Strategy 8

Strategy Scenario Planning Scientific Management Supply Chain 8

Harvard Business Review

JANUARY 23, 2015

A way around this fallacy, we’ve found, is a speed-dating version of scenario planning, one that takes hours rather than months. For example, the group defined the education driver as “the degree to which US elementary through higher education has developed curricula to produce science and technical talent.”

Kahneman 8

Kahneman Scenario Planning Pharmaceuticals Workshop 8

Harvard Business Review

MAY 14, 2013

They''re a keystone of what we call a "future-back" approach to strategy, which unlike the "present forward" nature of most strategic-planning processes, doesn''t operate under the assumption that tomorrow will be pretty much like today, and the day after pretty much more of the same. Take the driverless car, for example.

Scenario Planning 8

Scenario Planning Consensus Strategic Planning Innovation 8

Harvard Business Review

APRIL 3, 2015

Examples include collaboration platforms such as MeetX , Virtualboardroom , Diligent , and Boardpad.) But there are plenty of other tools they could be using to do their jobs better — technologies that have proved useful in other contexts. Boards Technology Communication Collaboration' Insight Center.

Scenario Planning 8

Scenario Planning Tools Technology Compliance 8

Harvard Business Review

AUGUST 13, 2012

A terrorist incident, a breakdown of the London rail system, power blackouts, volcanic ash clouds , flooding, an outbreak of infectious disease—the London organizing committee (LOCOG) and the International Olympic Committee (IOC) spent years thinking about every scenario they could imagine.

Risk Management 15

Risk Management Management Committee Insurance 15

Harvard Business Review

SEPTEMBER 5, 2013

Scenario planning is as essential for strategy formulation as it is for the design of next generation technologies and industries. Thinking in terms of scenarios forces people to rigorously examine fundamental assumptions and unexpected risks. Appreciating the essence of technology and the technology of essence is key.

Class 9

Class Education Supply Chain Sports 9

Harvard Business Review

JANUARY 31, 2013

Increasingly, customers demand more after-sale service; this is the norm now in business-to-business sales, but will spill over to consumer goods, too, thanks to some of the technology advances we'll talk about below. McKinsey has identified more than 20 distinct submarkets in China, for example.

Globalization 9

Globalization Supply Chain Pharmaceuticals McKinsey 9

Harvard Business Review

JUNE 7, 2017

For example, directors of auto manufacturers and auto parts suppliers will need to understand how shared and autonomous mobility will accelerate electrification of the transportation sector, affecting car sales.

Tips 8

Tips Supply Chain Proposal Decentralization 8