Harvard Business Review

OCTOBER 8, 2015

At Mayo Clinic, surgeons who perform lumpectomies or partial mastectomies for breast cancer work during the operation with the Frozen Section Pathology Lab to determine whether all the cancer has been removed. Yes, 20 minutes is valuable extra time in an operating room while the surgeon and staff wait for pathology findings.

Health Care 8

Health Care Business Model Mayo Short-term 8

Harvard Business Review

JULY 30, 2014

Organization as machine – this imagery from our industrial past continues to cast a long shadow over the way we think about management today. Managers still assume that stability is the normal state of affairs and change is the unusual state (a point I particularly challenge in The End of Competitive Advantage ).

Six Sigma 8

Six Sigma Drucker P&L Short-term 8

Harvard Business Review

MARCH 16, 2016

Then, the day before the summit, news leaked of several executive departures. As Tony Mayo, director of the Leadership Initiative at Harvard Business School, has put it, “Success in the 21st century will require leaders to pay attention to the evolving context” a business is operating in.

Leadership Development 8

Leadership Development Development Leadership Mayo 8

Harvard Business Review

OCTOBER 22, 2015

The most successful implementations have had strong executive support, exceptional clinical leaders, and dedicated, multi-disciplinary project teams. Among the implementing provider groups, Mayo Clinic stands out for its exemplary approach, which has enabled it to consistently enhance care delivery and realize cost efficiencies.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

SEPTEMBER 2, 2015

In the era of Big Data, analytics are becoming a competitive necessity for many managers. For some managers, this is intimidating. Your goal, after all, is to be the kind of manager who not only understands formulas and analytic methods, but also knows how to “interpret [results] to make better decisions and improve efficiency.”

How To 8

How To Metrics Analysis Long-term 8

Harvard Business Review

NOVEMBER 21, 2016

And yet, as so many of us know who have attempted to manage our own care or tend to sick family members, the U.S. The average, low-risk patient must follow up on referrals to specialists, fill and manage medications, and comply with physical therapy and other regimes. We know from classic management theory (e.g., the work of J.

Health Care 8

Health Care Insurance Technology Survey 8

Harvard Business Review

NOVEMBER 1, 2013

Although the partnership model has not yet been tried for ACOs, it has allowed a variety of multi-specialty medical groups — including the Mayo Clinic, Kaiser Permanente, and the Geisinger Health System — to achieve superior quality outcomes, outstanding service, and increased affordability. We are confident it will allow ACOs to do the same.

Organization 8

Organization Chief Executive Officer Health Care Insurance 8

Harvard Business Review

FEBRUARY 22, 2016

Your presentation is poorly executed; you’re not going to win the new client. But disorder sufferers should seek professional assistance, and everyone can benefit from a few simple techniques that help keep anxiety at a manageable, even productive level. We are uncomfortable — yes, anxious — operating in a void.

Stress 8

Stress Mayo Resistance Class 8

Harvard Business Review

DECEMBER 15, 2017

aren’t taught management skills in medical school. A popular way of bringing physicians up to speed is to elevate them into management roles and team them with business executives. The dyad model can help break down silos, improve the way clinical and operations leaders work together, and coordinate care.

Training 14

Training Health Care Management 360-Degree Feedback 14