Six Disciplines

AUGUST 1, 2011

Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. Strategy is the job of senior executives. It’s their job to mobilize the organisation. Make strategy everyone’s job.

Balanced Scorecard 98

Balanced Scorecard Kaplan Strategy Norton 98

Six Disciplines

AUGUST 1, 2011

Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. Strategy is the job of senior executives. It’s their job to mobilize the organisation. Make strategy everyone’s job.

Balanced Scorecard 85

Balanced Scorecard Kaplan Strategy Norton 85

Coaching Tip

SEPTEMBER 20, 2011

It's not about the top executive dictating what needs to be done and when, it's about providing individuals with the power to connect.". 1 national infrastructure priority," says Roy Norton, the nation's consul general in Detroit. The more you expose and share your problems, the more successful you become. This is Canada's No.

Power 102

Power Norton Hamel Leadership 102

Six Disciplines

APRIL 27, 2011

“Here’s what differentiates this book: it bridges concept and principles to execution.” “Full of incredibly useful tools and charts -- all about how small businesses execute strategy.” Most importantly this book is about execution.” Skip Angel, Random Thoughts of a CTO).

CTO 101

CTO Books Balanced Scorecard Norton 101

Leading Blog

DECEMBER 12, 2023

Ford by Richard Norton Smith (Harper, 2023) From the preeminent presidential scholar and acclaimed biographer of historical figures including George Washington, Herbert Hoover, and Nelson Rockefeller comes this eye-opening life of Gerald R. These titles address how it can be done and how others are doing it. How many have you read?

Books 291

Books Leadership Norton Edmondson 291

Strategy Driven

JULY 13, 2011

Since the unit’s reported financial results were so good, the executives at the corporate headquarters didn’t ask many questions about the drivers of the unit’s profits – until it was too late. One company we know had a particular business unit that consistently recorded growing profits and high levels of ROIC for about four years.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

JULY 25, 2014

I decided to test his claim by interviewing current and former C-suite executives, including Bob Crandall, former CEO of American Airlines; David Norton, former CMO of Harrah’s casinos; Will Ethridge, CEO of Pearson Education; and Pat O’Keefe, former CEO of Watts Water Technologies. Play to your strengths, not your rival’s.

CEO 11

CEO Norton Airlines Short-term 11

Harvard Business Review

SEPTEMBER 23, 2014

Rumblings of discontent about executive wages, the 1%, and wealth gaps know no borders. “My coauthor and I were most surprised by the extraordinary consensus across the many different countries in the survey,” Norton says. And neither does fierce debate about income inequality in general. 1; Table 2).

Norton 14

Norton CEO CIO Survey 14

Harvard Business Review

OCTOBER 31, 2014

As a result, even when executives t hink they are taking appropriate steps to correct or overcome employee bias, their actions often don’t work. In a recent paper , scholars Ryan Buell and Mike Norton (both at Harvard Business School) studied ways in which service organizations could improve customer satisfaction. What’s the solution?

Norton 11

Norton Operations Ryan Airlines 11

Harvard Business Review

MAY 30, 2011

Christine was a smart and driven Chinese senior executive, a self-declared perfectionist, she set the bar as high for those around her as she did for herself. Teresa Norton ( [link] /) is an executive coach based in Hong Kong. HR did find a taker. Is she a perfect leader? I certainly hope not.

CFO 15

CFO Norton Stress Self-aware 15

Harvard Business Review

JUNE 4, 2015

At the same time, research is beginning to peel back the layers about what the general public knows about executive compensation — and all indications are that we’re woefully ignorant. Currently, companies aren’t required to disclose their CEO-to-worker pay ratio (in the U.S.

Norton 8

Norton Retail CEO Discount 8

Harvard Business Review

NOVEMBER 23, 2017

In my practice counseling executives, I encourage them to use end-of-day routines to create a psychological barrier between their two worlds. Research from Francesca Gino and Michael Norton has shown the power of such rituals or routines. Start the evening on a positive note.

Stress 8

Stress Norton How To Document 8

Harvard Business Review

MARCH 3, 2011

Here are the three biggest mistakes executives make when dealing with journalists — and how you can avoid them. Political leaders are masters at this, and research from Harvard academics Todd Rogers and Michael I Norton shows that audiences tend to trust those "artful dodgers" more than people who are completely honest.

Media 14

Media Rogers Norton How To 14

Harvard Business Review

NOVEMBER 29, 2010

For me, it evokes a wonderful old New Yorker cartoon by Robert Weber , where a small, meek accountant stands before the desk of an overfed chief executive exhorting the accountant to rescue the company: "It's up to you now, Miller. The only thing that can save us is an accounting breakthrough." Consider " The Balanced Scorecard."

Creative Accounting 15

Creative Accounting Creativity GAAP Balanced Scorecard 15

Harvard Business Review

OCTOBER 23, 2013

One sales manager, a former actor, recited Shakespeare at a customer meeting and won over skeptical executives. As my HBS colleague Michael Norton shows in his book Happy Money , giving to others boosts happiness. .” “Our products change lives.” ” Moreover, they have the joy of self-expression.

Motivation 12

Motivation IPO Norton Open-book 12

Harvard Business Review

DECEMBER 8, 2015

Many large corporations manage to find big bundles of shares (and huge amounts of cash) for executive compensation, even though there’s little relationship between senior-management pay and financial results. “Any other restaurant, I would just be scraping by,” shift supervisor Amanda Norton told the Boston Globe.

ESOP 8

ESOP Open-book Norton Loyalty 8

Harvard Business Review

JANUARY 24, 2017

The frequently cited research of Robert Kaplan and David Norton shows that more than 90% of employees don’t fully understand their company’s strategy or know what’s expected of them to help achieve company goals.

Management 8

Management How To Norton Energy 8

Harvard Business Review

SEPTEMBER 18, 2015

Lalin Anik, Lara Aknin, Michael Norton, Elizabeth Dunn, and Jordi Quoidbach conducted a series of field experiments in which they found that when employees share their bonuses with coworkers and charities, they are more satisfied and perform at a higher level than those who don’t.

Letter 8

Letter Policies Norton Bottom-up 8

Harvard Business Review

DECEMBER 19, 2012

If you take a typical group of mid-level executives and ask if they've ever been promoted to lead their peers, 90% of them will say yes," says Michael Watkins, the chairman of Genesis Advisers and author of The First 90 Days and Your Next Move. What the Experts Say. "If Maintain close, personal relationships with former peers.

Management 9

Management How To Norton Case Study 9

First Friday Book Synopsis

FEBRUARY 1, 2012

Harvard Business Review on Aligning Technology with Strategy Various Contributors Harvard Business Review Press (2011) How and why technology should support your organization’s strategy…not the other way around This is one of the volumes in a series of anthologies of articles that first appeared in Harvard Business Review.

Review 80

Review Technology Strategy Books 80

Harvard Business Review

DECEMBER 13, 2017

This can be great fun for some PMs who enjoy partnering with founders and c-level executives and collaborating on the product evolution. If they are deeply involved, the PM role may play more of a support role to flesh out their ideas or validate concepts with customers vs. conceiving and driving ideas of their own.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

APRIL 8, 2016

” The same has been true of executive pay in recent years. Although both the amount of money executives earn and the way exec compensation is structured have come under fire from everyone from Occupy protesters to Harvard Business School professors to the occasional CEO , very little has actually changed.

Norton 8

Norton CEO Banking Insurance 8

Harvard Business Review

AUGUST 24, 2017

“Dealing with colleagues who don’t listen is both hard and frustrating,” says Sabina Nawaz, a global CEO and executive coach. Earlier in Ash Norton’s career, she worked with a colleague — whom we’ll call Nancy — who had difficulty paying attention. What the Experts Say. Consider work styles.

How To 14

How To Follow-up Norton Case Study 14

Harvard Business Review

OCTOBER 16, 2018

In this episode, Youngme, Felix and Mihir debate whether the job of the presidency is too big even for the most competent of executives; discuss whether the vaping trend among teenagers should have us worried; and offer their After Hours picks for the week. Is the Job of the Presidency Too Big? Plus, Vaping Among Teens. Download this podcast.

Download 14

Download Airlines Retail Brainstorming 14