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Integrated Marketing and Social Networks

Coaching Tip

The way something is sold influences the way it is made, and the book industry has always been about bookstores,” said business book writer Seth Godin. Sandberg said, adding, and “News, health, finance, shopping and commerce— we think similarly, all of these things will be rebuilt by companies that work with us to put social at the core.".

Marketing 102
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The Rise of the Chief Customer Officer

Harvard Business Review

They have power and influence resources. Even if their teams are small, their voice on the executive management team means they have influence over how the company prioritizes and spends resources. Paul Hagen is a Principal Analyst at Forrester Research where he serves customer experience professionals.

B2C 14
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Yes, Marketers, There Is Life After Mommyblogging

Harvard Business Review

Boomers averaged $650 spent online vs. Gen X at $581 and Gen Y at $429, according to Forrester Research. In 2008, Bryan McCleary, director of external relations for P&G, endorsed a mom-centric marketing worldview when he said , "It's official: Mom bloggers are the new influencers." Simply put, marketers should follow the money.