Harvard Business Review

JUNE 26, 2013

The original IT department was formed to centralize a unique expertise that could purchase, implement, and manage technology in the enterprise. Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email.

Supply Chain 8

Supply Chain Competitive Advantage Information Technology How To 8

Harvard Business Review

MARCH 28, 2016

Since its bankruptcy in 2012, Kodak has been a poster child for innovation incompetence: After inventing the world’s first digital camera in 1975, the conventional story goes, myopic managers allowed a bloated company to let inertia drive it off a cliff. By 2010, Kodak had clawed its way to No. Diversify.

Company 8

Company How To Technology Strategy 8

Harvard Business Review

FEBRUARY 27, 2013

We set people up to use their area of expertise, be it strategy, accounting, operations, technology, finance, or human resources. They need help with financial management, marketing, product development, service delivery, and technology. A skills-based, or pro bono, approach is about donating skills, not just money.

Skills 8

Skills Real Estate Human Capital Project 8

Harvard Business Review

OCTOBER 13, 2015

On this we know little as yet, in part because Dell is privately held — we can see that it has managed to hang on to its market share in the PC business, but that this business remains in intensive care. We simply don’t have enough information to understand its strategies for transforming its business.

Maturity 8

Maturity Software Competitive Advantage Strategy 8

Harvard Business Review

FEBRUARY 9, 2011

It may seem counterintuitive, but smart companies need to routinely rid themselves of less profitable customers, the same way an asset manager or rebalances an investment portfolio or a Major League Baseball general manager trades a declining player. So how does one take full advantage of a 'window to winnow'?

P&L 14

P&L Supply Chain Retail Price 14

Harvard Business Review

AUGUST 9, 2016

Almost every organization today is putting customer experience (CX) at the core of its strategy, aiming to provide products and services that meet customers at every touch point. Read more from Google Analytics 360 Suite: Rethinking Marketing Measurement from the Ground Up. Does Your Company Have a Data Science Strategy?

Marketing 8

Marketing Content Insurance Brand 8

In the CEO Afterlife

JUNE 8, 2016

Years later, it took on bigger players by introducing new innovative packaging to the market, and subsequently carving out a double-digit share when few thought it could be done. competitors are entering the market. Today, Nabob faces yet another challenge: finding its place in the quickly dilating coffee industry.

Brand 100

Brand Brand Management Advertising Management 100

Harvard Business Review

JUNE 7, 2013

Its approach was the first to align the key actors in the ecosystem in a way that addressed the critical shortcomings — range, resale value, grid capacity — that undermine the electric car as a mass-market proposition. Note to Tesla owners: you are not the mass market). A small number, but these are also small markets.

Mass Marketing 8

Mass Marketing Transportation Depreciation Short-term 8