Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. ERP systems, RFID , knowledge management, business intelligence) have washed over organizations.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

DECEMBER 23, 2016

This leaves operating managers, the ultimate “consumers” of talent, to choose between two talent acquisitions methods (or “sourcing channels”): Either engage HR to acquire employees or engage Procurement to acquire contingent workers. Create one integrated workforce strategy.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

OCTOBER 10, 2017

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. They couldn’t adapt to improve their work.

Organization 11

Organization Tactics Call Center Metrics 11

Harvard Business Review

JANUARY 8, 2015

In my research on how experienced managers and professionals step up to bigger leadership roles, I have observed both the value and the difficulty of returning to our youthful, fake-it-till-you-learn-it strategies. “I went home exhausted each day from playing the role of ‘Director of Operations,’” she said.

Learning-by-Doing 8

Learning-by-Doing Finance Definition Politics 8

Harvard Business Review

SEPTEMBER 6, 2017

Business-critical roles — that is, the jobs that are central to differentiating a company from its competitors and successfully executing its strategy — will also change. And a new ecosystem of finance, insurance, energy, infotainment and maintenance services has emerged based on the data-driven, app economy.

Company 11

Company Insurance Engineering Software 11

Harvard Business Review

FEBRUARY 27, 2013

We set people up to use their area of expertise, be it strategy, accounting, operations, technology, finance, or human resources. They need help with financial management, marketing, product development, service delivery, and technology. A skills-based, or pro bono, approach is about donating skills, not just money.

Skills 8

Skills Real Estate Human Capital Project 8

Harvard Business Review

JUNE 26, 2013

The original IT department was formed to centralize a unique expertise that could purchase, implement, and manage technology in the enterprise. Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email.

Supply Chain 8

Supply Chain Competitive Advantage Information Technology How To 8