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Pin Down Your Customer Intelligence Objectives

Harvard Business Review

You need to reflect on your business situation and goals and consider only the initiatives that will offer the highest impact. Marketing mix portfolio modeling. Loyalty and lifetime value-based pricing. For example, customer data and analysis can help you to acquire new customers, or help keep old ones.

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We Asked, Marketing Execs Answered: If You Could Solve One Challenge in the Advertising Business, What Would It Be?

Harvard Business Review

Read on for their answers: Christa Carone - Chief Marketing Officer, Xerox Corporation. The challenge we're seeing is that "paid" is no longer the hero in the marketing mix. How do you put a price on a set of words that defines a company or a brand? And we invest heavily in digital marketing technology.