article thumbnail

We Asked, Marketing Execs Answered: If You Could Solve One Challenge in the Advertising Business, What Would It Be?

Harvard Business Review

Read on for their answers: Christa Carone - Chief Marketing Officer, Xerox Corporation. The challenge we're seeing is that "paid" is no longer the hero in the marketing mix. Gartner estimates that today most marketers are spending, on average, 25% of their budgets on digital. This cliché is obsolete.or

article thumbnail

Making Sense of Owned Media

Harvard Business Review

Marketers often distinguish between paid, earned, and owned media. While the strategies are different, the goal is the same — to generate awareness and engagement. RFID technology in the lift tickets track the locations of skiers and their friends on the mountain, and their times on the various runs.

Media 8
article thumbnail

Pin Down Your Customer Intelligence Objectives

Harvard Business Review

You need to reflect on your business situation and goals and consider only the initiatives that will offer the highest impact. Marketing mix portfolio modeling. On the business-focused list, the primary problems are not technological, because the relevant technologies and analytical approaches have been around for a while.