Harvard Business Review

JANUARY 3, 2013

Avis has taken an interesting (and bold) step by acquiring Zipcar, absorbing an innovative but struggling competitor at what is likely to be seen as a bargain price while acquiring a small but desirable customer base and gaining a foothold in the rapidly growing world of collaborative consumption.

Disaggregation 8

Disaggregation Hammer Mass Marketing Gordon 8

Harvard Business Review

SEPTEMBER 16, 2014

Take micro insurance: If I allow a small-hold farmer to insure their crop, it means in the first year they can actually have less volatility around the outcome. They can put more of their assets to work because they don’t need to self-insure. Which in turn means they actually can run bigger farms, pay bigger insurance premiums.

Insurance 8

Insurance Bond Hedge Bottom-up 8

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In some of these companies, senior managers were dubious about the claims.

Six Sigma 14

Six Sigma BPM Process Hammer 14