Hammer Leadership Marketing Morale 
Strategy Driven
FEBRUARY 9, 2015
Return on morale. Return on leadership. Big companies hammer their entire workforce to make certain that their customer satisfaction scores are high or higher, when they could be (should be) creating an internal training program that begins with the word wow, and progresses upward from there. Especially for front line people.
Strategy Driven
APRIL 22, 2011
Unusually Excellent: The Necessary Nine Skills Required for the Practice of Great Leadership by John Hamm. Unusually Excellent is a back-to-basics reference book that offers both seasoned and aspiring leaders a framework for understanding and a guide for applying the battle-tested fundamentals of leadership at every stage of their careers.
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