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Uniting the Religions of Process Improvement

Harvard Business Review

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). In some of these companies, senior managers were dubious about the claims.

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The Guru's Guide to Creating Thought Leadership

Harvard Business Review

Creating and Capitalizing on the Best New Management Thinking. Part of our initial response was to rank management gurus according to the measurable influence of their ideas; we were the first researchers to use scholarly methods to do so. For example, a British study showed the precise ways in which management gurus in the 1980s U.K.

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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

AI technologies like neural-based machine learning and natural language processing are beginning to mature and prove their value, quickly becoming centerpieces of AI technology suites among adopters. Our results suggest there’s still time to climb the learning curve and compete using AI. The biggest challenges are people and processes.

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