Strategy Driven

JANUARY 7, 2020

Also, business owners have to carter seasonal demands when they have to hold extra merchandise so that they can meet the market demand. Such incidents are common in the businesses that deal with mechanical tools that include, drill machines, hammers, wedges, saws, glass, and other sharp objects.

Merchandising 66

Merchandising Document Industry Hammer 66

Strategy Driven

FEBRUARY 9, 2015

The receptionist or telephone operator. Return on morale. Big companies hammer their entire workforce to make certain that their customer satisfaction scores are high or higher, when they could be (should be) creating an internal training program that begins with the word wow, and progresses upward from there.

ROI 50

ROI Customer Loyalty Airlines Loyalty 50

Strategy Driven

APRIL 22, 2011

A young, inexperienced, but talented associate had what he thought was a plan for a powerful new marketing initiative. The story of the firing spread (as it always does) throughout the company, morale slipped, and the CMO never completely trusted his boss again. The CMO agreed, and the meeting took place. That guy’s an idiot.

CEO 57

CEO How To Venture Capitalist Follow-up 57