Harvard Business Review

OCTOBER 13, 2017

Many of those working in the consolidating health care industry will immediately validate several of the authors’ key findings, including: Bureaucracy is growing, not shrinking. Transforming Health Care. Kelvin Murray/Getty Images. Hamel and Zanini declare that there is “no map to disassembling bureaucracy.”

Health Care 8

Health Care Bureaucracy Hamel System 8

Harvard Business Review

NOVEMBER 29, 2018

In this article, I’d like to share the insights we’ve gleaned from the model’s first full year of operation, which hopefully organizations in health care and many other industries will find useful. The reporting lets executive leadership know precisely what is happening and unlocks frontline wisdom.

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Health Care System Metrics Report 11

Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Taking the Pulse of Health Care Transformation.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

OCTOBER 8, 2018

Caring for the health and well-being of our fellow humans has always been viewed as a combination of art and science. With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. Some dysfunction may always exist in our health care systems.

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Health Care Metrics Technology System 8

Harvard Business Review

NOVEMBER 30, 2016

Calls for teamwork in health care are as persistent as they are hard to heed. Cross-boundary teamwork is particularly important when caring for patients with multiple chronic illnesses that require clinicians to coordinate across specialties. Innovating for Value in Health Care. Insight Center.

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Health Care Teamwork Operations Team 8

Harvard Business Review

JANUARY 3, 2011

In 1999, the Institute of Medicine reported that American health care was decidedly dangerous for patients. The cause was not malfeasant individuals; it was inadequately designed and operated systems of care delivery. For most this is a profoundly different approach, which requires a new style of leadership.

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Health Care Kaizen McKinsey Operations 14

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

DECEMBER 16, 2015

For all the hard work to improve coordination and collaboration in health care, most hospitals are still organized into silos based on clinical specialties — and communication among them is uneven at best. Few industries present more teaming opportunities — or have a greater need for it — than health care.

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Health Care Team Chief Operating Officer Teamwork 8

Deming Institute

FEBRUARY 27, 2017

Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011). Its network of twenty-three hospitals and 160 clinics provides more than half of all health care delivered in the region.

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Deming Health Care System Cost 28

Harvard Business Review

FEBRUARY 6, 2015

Few health care leaders would disagree that the U.S. health care industry needs to drastically change. Over the past two years, we’ve convened health care leaders at roundtables and other events to discuss the challenges and opportunities they face, both inside their organization and from the external market.

Health Care 8

Health Care Management Disruptive Innovation Survey 8

Harvard Business Review

MARCH 2, 2018

It is a joint project between the Royal College of Art and Institute of Global Health Innovation at Imperial College London where designers and engineers can work in close contact with clinicians to identify challenges and provide solutions. Health Care’s New Frontier. Insight Center. Sponsored by Optum. Challenges.

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Health Care Innovation Mayo Stage-Gate 10

Harvard Business Review

NOVEMBER 22, 2016

In my role at the GE Foundation , I am lucky enough to meet pioneers with a global vision for health and sustainable development. Leadership begins with sharing a vision with many people in numerous communities from diverse walks of life. Innovating for Value in Health Care. So he conceived of and launched Project ECHO.

Health Care 8

Health Care Mentor Globalization Project 8

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. health care quality and safety is abysmal: The evidence suggests that between 240,000 to 400,000 deaths occur each year due to medical errors. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. Exploring cutting edge ways to lower costs and improve quality. Yet, a variety of financial and operational problems impeded success and we lacked a clear strategic path toward building the kind of coordinated care delivery system healthcare desperately needs. Insight Center.

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Health Care How To Operations Quality 8

Harvard Business Review

FEBRUARY 24, 2016

For too long, employers have outsourced management of their employees’ health care benefits to those with little incentive to improve value. Engage health systems in change. The HTA “anticipates delivering better health care while reducing costs” through its members’ collective work.

Health Care 8

Health Care Supply Chain Company Presenteeism 8

Harvard Business Review

OCTOBER 8, 2015

The shift from volume-based to value-based health care is inevitable. Although that trend is happening slowly in some communities, payers are increasingly basing reimbursements on the quality of care provided, not just the number and type of procedures. Insight Center. Measuring Costs and Outcomes in Healthcare.

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Health Care Business Model Mayo Short-term 8

Harvard Business Review

DECEMBER 2, 2015

Many health care organizations today are striving to deliver better patient outcomes at lower cost and to be rewarded for accomplishing both. It makes much more economic and operational sense to create and leverage a central cadre of professionals than to ask each clinical unit, on its own, to acquire such expertise.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

OCTOBER 17, 2018

Medicine involves leadership. Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. The Future of Health Care.

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Training Leadership Health Care Education 13

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

NOVEMBER 22, 2010

This post is part of an HBR Spotlight examining leadership lessons from the military. When I was interviewing to be the executive director of a healthcare non-profit, the People's Health Clinic (PHC), members of its board of directors questioned my experience. They wanted to know what someone coming from the U.S.

Health Care 13

Health Care Delegation PR Operations 13

Harvard Business Review

SEPTEMBER 18, 2013

But with their focus on clinical disease management and research, training programs actually offer little in the way of true leadership training – authentic experience that helps young doctors develop the leadership skills they will need. Yet, both are made up of large, complex organizations with clear leadership needs at many levels.

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Training Health Care Leadership Education 8

Strategy Driven

JANUARY 20, 2012

If you don’t hold a finance or operations position, consider cross training. You can read books about HR and marketing, but getting your head in and hands on the finances and operations will pay huge premiums later on. Surround yourself with quality objects: car, pen, shoes, brief case, etc. Look the part. ’ Dress well.

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Execution How To Finance Competitive Advantage 62

Harvard Business Review

APRIL 7, 2015

We are witnessing an unprecedented transformation of the health care industry. Physicians and nurses are being called upon to lead these new health care enterprises — and are assuming a higher level of influence in the business of health care than ever before. People leadership.

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Execution Skills Health Care Porter 8

Deming Institute

APRIL 25, 2016

The video above shows Don Berwick’s presentation at the IHI/BMJ International Forum on Quality and Safety in Health Care, 13 April 2016. See: Inspection does not improve the quality, nor guarantee quality. I don’t want a surgeon to operate on me that doesn’t know anatomy. Edwards Deming ).

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Deming System Senge Seminar 28

The Horizons Tracker

APRIL 22, 2021

Autonomy has long been regarded as an important quality in affecting our wellbeing at work. New research from George Mason University also highlights how important it is in buffering the impact of stress and burnout during the Covid-19 pandemic for healthcare staff operating on the front line.

Health Care 101

Health Care Teamwork Influence Stress 101

Harvard Business Review

OCTOBER 17, 2013

As we in the United States juggle major structural and operational changes and try to secure our financial systems as revenues fall, we must keep our promise of safety and high quality to every patient, every time. I offer three recommendations to ensure that we keep these promises to those who depend on our leadership.

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Crisis Health Care Quality Welch 9

Harvard Business Review

OCTOBER 21, 2015

In all of the loud and necessary debates over how to reform health care in the United States before it bankrupts the country, there is one element that has been continually overlooked: the management systems employed by hospitals. This 20 th century system essentially has leadership establishing objectives for managers to achieve.

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System Health Care Management COO 8

Harvard Business Review

SEPTEMBER 26, 2013

The cord can be pulled by anyone encountering a quality problem or needing assistance from the team leader. We provided care for 57,532 patients that year, and our quality and safety metrics were excellent. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth.

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Health Care Ishikawa Lean Manufacturing Early Adopters 8

Harvard Business Review

NOVEMBER 5, 2013

health care are Accountable Care Organizations (ACOs) — networks of doctors, hospitals and usually payers banded together to rein in costs by providing higher quality, better coordinated care, with primary care doctors central to the process. Among the current remedies for U.S.

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Health Care Organization Incentives Metrics 8

Harvard Business Review

FEBRUARY 16, 2016

Such sleep deficiencies can undermine important forms of leadership behavior and eventually hurt financial performance. This article will explore the link between sleep and leadership before discussing solutions that can improve both individual well-being and organizational efficiency and effectiveness. What organizations can do.

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Leadership McKinsey Stress Creativity 8

Harvard Business Review

SEPTEMBER 17, 2013

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. The Accountable Care Act now links performance related to patient-experience metrics to reimbursement.

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Health Care COO Operations Storytelling 9

Harvard Business Review

DECEMBER 18, 2014

It used to be that hospitals and health systems operated as islands, selecting and purchasing medical supplies, devices and medications in isolation, and keeping their operational and leadership practices to themselves. While collaboration is always challenging, the health care benefits are by now clear.

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Health Care Retail Mayo Pharmaceuticals 8

Harvard Business Review

JUNE 22, 2017

How can the health care system adapt to bring that kind of specialized experience to more families? My concern is that I don’t think children’s health is a national priority right now. So I think there’s a strong case to be made for pediatric care as we debate health care legislation and reforms.

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CEO System Innovation Chief Financial Officer 8

Harvard Business Review

OCTOBER 18, 2013

Rather than setting savings targets based on the performance of other health systems, they set their sights on realizing a 4.4 Finally, the leadership team, in partnership with Booz & Company, invited people from across the system to collaborate in cost reduction. Capitalize on success.

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Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

OCTOBER 5, 2018

How would we deliver care to a population overburdened with severe mental illness, food insecurity (the lack of consistent access to enough food to lead an active, healthy life) and early-onset chronic diseases — and do so in locations as disparate as Tennessee and Iowa? The Future of Health Care. Insight Center.

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Health Care Metrics Cost Operations 8

Harvard Business Review

SEPTEMBER 15, 2016

Focusing on relational energy between leaders and members of a large health care organization, we found that the experience of relational energy with a leader increases one’s motivation at work, attention to tasks, and absorption in work activities. Build High-Quality Connections. Create Energizing Events.

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Energy Health Care Leadership Pipeline Quality 8