Next Level Blog

DECEMBER 22, 2020

In the early days of the first pandemic lockdown in March, the Food Bank had to scale its distribution network and processes from serving their historical levels of around 300,000 people a month to, in just a few weeks, serving 900,000 people a month. When demand tripled almost overnight, that old model wasn’t sustainable.

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The Horizons Tracker

JUNE 10, 2020

“ What is disconcerting is that these apps are continuously collecting and processing highly sensitive and personally identifiable information, such as health information, location and direct identifiers (e.g., name, age, email address and voter/national identification),” the researchers explain. ”

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Mike Cardus

APRIL 25, 2013

Meeting with a Chief Operations Officer of a Health Care Organization, whose team I have been consulting and coaching. How would you simplify the questions? michael cardus is create-learning.

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Harvard Business Review

JUNE 22, 2018

Will the same happen to health care in the United States? By almost any measure, American health care costs are out of control but the system refuses to change. What if you could provide excellent care at ultra-low prices at a location close to the U.S.? health-care system is striving to get to.”

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Harvard Business Review

APRIL 19, 2022

The pandemic has illustrated the potential of virtual care — but realizing it has proven challenging.

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HR Digest

NOVEMBER 1, 2020

The health care professionals who take care of our mental health also make quite a healthy salary. A Financial Manager has the job of overseeing the financial operations of a business, such as writing reports and white papers, maintaining proper records, and making sure that the finances are in order. Psychiatrist.

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Deming Institute

DECEMBER 1, 2016

At the core the Checklist Manifesto is about determining the critical process conditions and creating a system to assure that the those process items are properly handled. The core of checklists is to improve processes in order to achieve more reliable and effective results (and reduce errors).

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Harvard Business Review

NOVEMBER 9, 2016

No one wants to toil away at a health care improvement effort only to see that progress disappear as systems and processes revert to the old way of doing things. Leading health care organizations recognize that improving care isn’t enough; having a systematic approach to sustaining improvement is equally important.

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Harvard Business Review

OCTOBER 11, 2018

trillion on health care , or more than $10,000 per person, which is twice as much as any other industrialized country. If the Affordable Care Act unravels in the near term, the number of insured could creep back up to 50 million, the level in 2009. The Future of Health Care. Bjarte Rettedal/Getty Images.

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Harvard Business Review

NOVEMBER 29, 2018

In this article, I’d like to share the insights we’ve gleaned from the model’s first full year of operation, which hopefully organizations in health care and many other industries will find useful. On the business side, the escalation process has provided improved visibility into operations.

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HR Digest

NOVEMBER 4, 2020

The very first thing we did was deploy multiple listening channels to bring the voices of our employees all over the world into the process of defining our aspirational culture. We crowdsourced globally, and received more than 200,000 ideas and reactions. How is 3M responding to the COVID-19 crisis?

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Harvard Business Review

OCTOBER 8, 2018

Caring for the health and well-being of our fellow humans has always been viewed as a combination of art and science. With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. Some dysfunction may always exist in our health care systems.

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Harvard Business Review

JULY 19, 2018

This simple idea — that one should match the skill level of the individual to the skill requirements of a task — has influenced how many businesses operate. The task shifting logic also applies to health care. health care. Reverse Innovation in Health Care: How to Make Value-Based Delivery Work.

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Strategy Driven

SEPTEMBER 30, 2020

The company culture is evident in many aspects of the business operations, including the office arrangements, the hiring decisions and the staff perks. Remote options : Working from home has become the norm lately and many businesses are making changes to operate fully remotely. Apps to improve your company culture.

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Harvard Business Review

AUGUST 31, 2017

million people miss or put off medical appointments due to transportation issues, leading to annual costs for health care providers in the billions of dollars. This thorough understanding of patients (for example, those who regularly miss appointments) is what guides the rest of the process. Each year approximately 3.6

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Harvard Business Review

JUNE 14, 2022

The current practice of “bundling” care makes it less accessible, affordable, effective, and pleasant.

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Harvard Business Review

SEPTEMBER 13, 2012

The Emergence of Health as the Business of Health Care. On January 19, 2012, after 131 years of operation, the Eastman Kodak Company filed for Chapter 11 protection in U.S. The analogous situation in health care is that whereas doctors and hospitals focus on producing health care, what people really want is health.

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Harvard Business Review

OCTOBER 14, 2013

The health care industry has survived economically by cross-subsidizing margin shortfalls in one activity with the revenues generated from others. But the very existence of these cross-subsidies is symptomatic of deep flaws in the health care reimbursement system. The actionable cost savings from process improvement.

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Coaching Tip

JANUARY 19, 2013

Now companies from software and health-care providers to manufacturers are radically remaking that model, shifting from expensive field staffs to more cost-efficient employees who use phones and computers to reach customers. Do you use a proven sales process?

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Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Taking the Pulse of Health Care Transformation. Sensitivity to operations.

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HR Digest

NOVEMBER 4, 2020

In my 17 years at Kellogg, I held positions ranging from Legal, to Operations, to Senior Vice President of Global Human Resources. This assignment was highly impactful to my career as it provided invaluable operational experience including accountability for the entire plant’s people management processes.

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Harvard Business Review

MARCH 7, 2018

Health Care’s New Frontier. How technology is changing the design and delivery of care. Based on this event, IDHA began introducing voice technology with three discrete pilots: The intensive care unit. We piloted a real-time, hands-free, voice-prompted checklist process. ” Insight Center.

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Harvard Business Review

DECEMBER 5, 2016

For decades, experts and policy wonks have argued that health care is a uniquely inefficient industry, insulated from conventional market forces that operate in the rest of the economy. Poorly performing hospitals do not feel pressure from patients to improve quality because standard market forces do not apply to health care.

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Deming Institute

OCTOBER 10, 2016

Edwards Deming will appreciate is the challenge of collecting accurate data based on the same operational definition. In business, often data is collected without even having operational definitions (“An operational definition is a procedure agreed upon for translation of concept into measurement of some kind.” Edward Deming ).

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Harvard Business Review

MAY 24, 2017

So unlike your average patient, she described one 12-hour wait in the ER as having a “7% process cycle efficiency.” This is largely because many hospitals are reimbursed for every day a patient is in a bed, and it’s easier for the care team to monitor the healing process if all of their patients are in one unit.

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Harvard Business Review

SEPTEMBER 28, 2021

Box checking and perverse incentives undermine the patient/physician relationship.

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Harvard Business Review

MARCH 2, 2018

This model isn’t just about getting greater patient feedback during the innovation process. Patients are co-designers, co-developers, and increasingly more responsible for their own and collective health outcomes. Health Care’s New Frontier. How technology is changing the design and delivery of care.

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Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. health care quality and safety is abysmal: The evidence suggests that between 240,000 to 400,000 deaths occur each year due to medical errors. Tightening that ship will not get you to zero.

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Deming Institute

FEBRUARY 27, 2017

Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011). Edwards Deming’s process management theory. Its network of twenty-three hospitals and 160 clinics provides more than half of all health care delivered in the region.

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Harvard Business Review

NOVEMBER 30, 2016

Calls for teamwork in health care are as persistent as they are hard to heed. Prior research in healthcare and other industries makes clear the importance of team stability for team performance in general, yet stable teams are not always possible with chaotic 24/7 operations and heterogeneous work schedules. Insight Center.

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Harvard Business Review

JANUARY 3, 2011

In 1999, the Institute of Medicine reported that American health care was decidedly dangerous for patients. The cause was not malfeasant individuals; it was inadequately designed and operated systems of care delivery. One in every few hundred was hurt, and one in every few thousand was killed by medical misadventures.

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Harvard Business Review

FEBRUARY 9, 2017

Institutions purchase hundreds of individual, siloed technologies — each with its own work processes, training, and user interfaces — based on what the market offers. We then plop them into an ICU or operating room and hope that they somehow work together. Generally speaking, they don’t.

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Harvard Business Review

DECEMBER 16, 2015

For all the hard work to improve coordination and collaboration in health care, most hospitals are still organized into silos based on clinical specialties — and communication among them is uneven at best. Few industries present more teaming opportunities — or have a greater need for it — than health care.

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Harvard Business Review

FEBRUARY 6, 2015

Few health care leaders would disagree that the U.S. health care industry needs to drastically change. Over the past two years, we’ve convened health care leaders at roundtables and other events to discuss the challenges and opportunities they face, both inside their organization and from the external market.

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Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

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Harvard Business Review

DECEMBER 2, 2015

Many health care organizations today are striving to deliver better patient outcomes at lower cost and to be rewarded for accomplishing both. It makes much more economic and operational sense to create and leverage a central cadre of professionals than to ask each clinical unit, on its own, to acquire such expertise.

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Harvard Business Review

DECEMBER 11, 2015

In doing so, suggested Jerry Solon, PhD, of the University of Pittsburgh, it is possible to start making real inferences about the inputs (health care services) that generate an output (treating a patient). health care. The second and less obvious reason is the state of the wiring of all health care transactions.

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