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Learn Leadership

Great Leadership By Dan

Guest post from Leo Bottary: Leadership lessons exist all around us, all the time. One of my favorite fictional characters provides a profound lesson in leadership in a wonderful book called The Offsite by Robert H. The groundskeeper, however, serves as the perfect metaphor for servant leadership.

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Walk Your Way to Solving Your Most Complex Challenges

Strategy Driven

On the day Hugo and Otilia took their walk, I was facilitating a leadership workshop on how to implement the peace accords, and I’d invited the participants to choose a partner who was most different from them and go for a 45-minute stroll outside the hotel. These shifts in perspective helped the group make progress.

Workshop 118
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Thinking Differently. Enabling Innovation. :: Buffalo Business First Event

Mike Cardus

I am really excited to be offering this workshop through Buffalo Business First and Canisius Center for Professional Development. Empower yourself and attend this workshop! Where: Millinnium Hotel 2400 Walden Ave Cheektowaga NY 14225 Register and Learn More… [link]. Thinking Differently. Enabling Innovation.

TRIZ 102
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The International Coaching Federation Welcomes Rich Gee.

Rich Gee Group

I run workshops all across the country in many venues — they were the perfect hosts (they covered ALL the bases), the location was smashing (I love the Doubletree Hotel – it was just renovated), the room was perfect, the food scrumptious, and any request was met with a smile. You are SO generous. Unported License.

Workshop 188
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ASQ Buffalo Quality Conference 2013 :: Mike is Presenting

Mike Cardus

At the Millennium Hotel – Buffalo NY. I will be presenting 2 workshops at the ASQ Buffalo 2013 Quality Conference – October 15 & 16. At the Millennium Hotel. ASQ Buffalo 2013 Quality Conference. October 15 Quality Conference. October 16 Quality Seminars. Registration [link]. 10/15 – Conference Day. Registration [link].

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Changing Where People Sit Accelerates Change

Great Leadership By Dan

Daloisio: Several months ago, we took a taxi from our hotel to our client to teach a class about change. After several failed attempts to find out where we were (including changing taxis), we eventually arrived in time to teach the workshop. Guest post from R. Kendall Lyman and Tony C.

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

Training can take many shapes, from the initial inspiration and guidance that new employees receive at the time of orientation, to the Customer Service Minute, to more elaborate training sessions, workshops, and all-hands keynotes with a customer service theme. Leadership Tip: great service cultures give employees leeway and power.

Airlines 115