Harvard Business Review

AUGUST 10, 2015

That’s an important truth to assert in an era when smart machines are taking over so many tasks that were in the past human contributions, including not only manual but increasingly knowledge work. In our highly competitive economy, managers may be too easily seduced by the apparent advantages of automation.

Competitive Advantage 8

Competitive Advantage Storytelling Airlines Human Resources 8

Harvard Business Review

JANUARY 12, 2011

For it to be successfully implemented, your development project needs to be accepted into the operations side of the business. This hand-off is a time of high risk and often fails because general management, human resources, marketing, communications, and sales teams haven't been informed along the way.

Innovation 15

Innovation Brand Project Storytelling 15

LDRLB

NOVEMBER 12, 2012

We also should not be offended when operations leaders demand the details of the effectiveness of the initiatives we roll out. Nothing is more frustrating to an Operations Manager than having to fight its own HR Department while trying to get something done. HR Professionals must be “data storytellers.”

Ulrich 137

Ulrich Metrics Report Storytelling 137