Harvard Business Review

APRIL 19, 2016

manufacturers, wholesalers, and retailers, according to a leading technology industry analyst. What would be the cost/benefit of flattening your supply chain and moving production closer to your markets? How could digital printing improve your innovation, product development, and speed to market?

Supply Chain 8

Supply Chain Execution Analysis Technology 8

Harvard Business Review

AUGUST 5, 2014

Instead, the last few years have seen a proliferation of C-suite titles that include a component of marketing. This diversity reflects not only a deepening understanding of the connection between growth and customer satisfaction, but a much greater awareness of what marketing can do to help forge that bond.

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

SEPTEMBER 4, 2017

In The Good Jobs Strategy , Zeynep Ton, a professor at the MIT Sloan School of Management, demonstrates how the best retail companies align their customer value proposition with their operations strategy and their approach to human capital. Small and large companies alike are experimenting with these concepts.

Human Capital 13

Human Capital Kaizen Agility Energy 13

Harvard Business Review

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. We have hired more than 5,000 new employees since beginning the effort in late 2013.)

Management 9

Management IPO Diversity Long-term 9

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

JANUARY 27, 2017

Even better, they would respond 10 times faster to market moves than existing processes while requiring minimal human intervention. At one American retailer, an autonomous ensemble of algorithms replaced the entire merchandising department. Top management would have to trust its computationally brilliant bidding software.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

SEPTEMBER 4, 2015

Software-driven marketplaces such as HourlyNerd , UpCounsel , and Behance that are facilitating the fast and accurate match of the supply and demand for high-quality, experienced talent. This is already happening in some places. Due to very low marginal costs of delivery, these services are available to even small and medium-size businesses.

Human Resources 8

Human Resources Bureaucracy Cost Wilde 8

Harvard Business Review

MAY 20, 2015

Those with the best data have enjoyed distinct advantages — in commerce, for example, better understanding the market leads to better products offered at better prices, and so forth. The first involves cost reduction through improved data quality. That’s changing. The sums can be enormous. Uber is another example.

Business Model 8

Business Model Price Competitive Advantage Strategy 8

N2Growth Blog

JANUARY 10, 2017

This shift from the current Programmatic Era to the new AI Era will be transformative and disrupt companies and entire markets. For illustration, let’s say you are an online retailer who wants a computer program that identifies images of a ‘boot’. A retail cognitive assistant is a sample Cognitive/AI application.

Positioning 150

Positioning Company Engineering Incubator 150

Harvard Business Review

MARCH 24, 2017

Department of Labor’s Office of the Chief Economist — have been hard hit by the consequences of fissuring for some time, those with college and graduate educations, even in professions once regarded as protected from the ups and downs of churning labor markets, are being affected as well.

Compliance 8

Compliance Supply Chain Hotels Insurance 8