Modern Servant Leader

article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Leadership Lessons. Southwest Airlines Fall From Grace. Invest in Technology.

Airlines 188
article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. In servant-leadership terms, this is a failure of the principle, THOROUGHNESS.

Airlines 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Score More in 2024: 24 Innovative Leadership Goals for the New Year

Modern Servant Leader

Here are 24 innovative leadership goals for the new year – including metrics to measure your progress…. Done right, they also bolster leadership development. Define Leadership Model: Document what leadership means at your company. Define Leadership Model: Document what leadership means at your company.

Goal 130
article thumbnail

9 Actions to Immediately Improve Your Leadership Skills

Modern Servant Leader

A lot of leadership tips take time to develop. So I wanted to come up with a quick list of immediate actions anyone can take to improve their leadership skills. But if you’re in a management role, chances are your calendar fills quicker than others. Leadership requires reflection time to step back from the noise.

Skills 224
article thumbnail

Art Barter – Servant Leadership Interview Series – Servant Leadership Institute CEO

Modern Servant Leader

Art Barter is the founder and CEO of the Servant Leadership Institute. Art was kind enough to sit down again with us and talk about servant leadership. How did you first hear of servant leadership? How do you define servant leadership? What is the most difficult aspect of practicing servant leadership? See Answer.

article thumbnail

Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). Jordan reflected the company’s commitment to servant leadership. Although Southwest has the highest productivity numbers in the industry, analysts naturally challenged executives to identify opportunities for improvement.

Airlines 203
article thumbnail

An Interview with Art Barter, Servant Leadership Institute CEO

Modern Servant Leader

Art Barter is the founder and CEO of the Servant Leadership Institute. Art was kind enough to sit down again with us and talk about servant leadership. How did you first hear of servant leadership? How do you define servant leadership? What is the most difficult aspect of practicing servant leadership?