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In Marketing, the “C” Word Cannot Exist

In the CEO Afterlife

Many years ago I read Theodore Levitt’s The Marketing Imagination. In the book, the renowned marketing professor said there was no such thing as a commodity, only people who think like commodities. This served me well as a branded coffee marketer. Differentiation is the name of the marketing game.

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Breaking Through | A New Frontier of Technology and Innovation

N2Growth Blog

As each piece of new technology hits the market, scam artists worldwide are becoming increasingly more crafty in their approach to exploit vulnerabilities in security and have left us exposed to digital attacks. Innovation is doing new things.” – Theodore Levitt. Global connectedness is blurring borders and time zones.

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Innovative Service Leaders Nurture Trust

Lead Change Blog

As industrialization moved to “work for hire” and efficiency-driven “objectivity,” people became more like objects and less like relations. ” These words of Harvard professor and marketing guru Ted Levitt were written about customers. The family in the field was the family at home.

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The Marketing Imagination: A book review by Bob Morris

First Friday Book Synopsis

The Marketing Imagination (Expanded Edition) Theodore Levitt Free Press (1986) Do not be misled by the date of this Expanded Edition: Of the more than 27 gazillion books on marketing now in print, none has had a greater impact than has this one. It is truly a masterpiece. By way of background, in 1960 (in [.].

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Just because you can make an omelet, doesn’t mean you’re a restaurateur!

Mills Scofield

His organization, The Business Innovation Factory (BIF), is a vehicle for sharing real life stories about business models that have transformed industries and lives. That’s why we see so many good ideas either not make it to market or not for long. Business models used to last decades, now sometimes barely years.

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Marketing Myopia, 50-Plus Years On

Harvard Business Review

This post is part of the HBR Insight Center Marketing That Works. It's hard to overestimate the influence Ted Levitt's "Marketing Myopia" has had on the world of marketing and beyond. Its impact as a concept has weighed on generations of innovators: it's hard to imagine marketing malpractice without this antecedent.

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Why Big Companies Struggle to Market Online

Harvard Business Review

For all their rhetoric about a digital future, established firms in most industries still sell mainly through traditional channels, while newcomers seize the virtual territory. This is typically the segment that industry incumbents zero in on. The New Tools of Marketing. A gold-plated product or service. Insight Center.