Harvard Business Review

OCTOBER 24, 2011

Exploiting those copyrights by selling songs is an easy business model to understand and used to be the foundation of a very healthy global industry. Historically, the record business was the heart of the music industry. This impersonal approach allowed the music industry to grow extremely profitable by simply selling "product.".

Industry 12

Industry Disintermediation Merchandising Long-term 12

Harvard Business Review

DECEMBER 18, 2017

At Microsoft, we continuously collaborate with businesses in an industry whose customers already self-identify as fans: sports. “Advances in technology have helped us reimagine fan engagement and create new business models that we never thought possible. “It’s tribal.

Sports 8

Sports Brand Content Industry 8

Harvard Business Review

MARCH 11, 2016

The Census Bureau has reports galore on e-commerce, broken down by industry. Our first disappointment was that the most recent data for retail industries such as electronics and appliance stores was two years old. What, then, is the $88 million reported as online sales of general merchandise stores in 2013?

Merchandising 8

Merchandising Retail GDP Report 8

Harvard Business Review

OCTOBER 17, 2018

New research from the McKinsey Global Institute simulates the potential global macroeconomic impact of five powerful technologies (computer vision, natural language, virtual assistants, robotic process automation, and advanced machine learning). We know that technologies often take a long time to diffuse and to deliver benefits.

GDP 8

GDP McKinsey Long-term Technology 8

Harvard Business Review

SEPTEMBER 4, 2015

Our research suggests that in certain industries—where breakthrough innovation is critical for growth—they should. We found that, for pharmaceutical industry CEOs, there is a statistically significant relationship between a CEO’s specialist background and the firm’s performance. Overall, it is a messy picture.

CEO 8

CEO Innovation Pharmaceuticals Merchandising 8

Harvard Business Review

JUNE 23, 2015

Technology has forced music artists to completely rethink the way they approach their businesses. The most successful artists in this new landscape have begun to look at new business models and new industries to strengthen their existing brands. Over the course of a year, we built strong case studies in fashion, design, and technology.

Business Model 8

Business Model Merchandising Restructuring Fashion 8

Harvard Business Review

MAY 10, 2018

Fake merchandise accounted for 12.5% They sell counterfeits on e-commerce and social media platforms that do not check whether vendors and merchandise are kosher or (if they do) can be fooled by falsified documents. Invest in anti-counterfeit technology. Chamber of Commerce estimates is worth about $397 billion.

Brand 8

Brand Supply Chain Merchandising Tactics 8

Harvard Business Review

MARCH 22, 2017

Anyone who follows the cultural industries — art, music, publishing, theater, cinema — knows of the tussles between artists and those who feed off of their talents. How technology is transforming transactions. How Blockchain Works Here are five basic principles underlying the technology. Insight Center.

Creativity 9

Creativity Film Decentralization Reputation 9

Harvard Business Review

AUGUST 20, 2015

Sesame Street’s move last week to partner with HBO came as a surprise to some, but it makes a lot of sense given the broad trends in today’s media industry. The new world of media prizes both high quality content and high quality technology. In fact, to thrive you really need both.

Media 8

Media Workshop Audience Business Model 8

Harvard Business Review

NOVEMBER 19, 2018

But the rise of big companies — and the resulting concentration of industries, profits, and wages — goes well beyond tech firms and is about far more than antitrust policy. What’s Driving Industry Concentration. Most industries in the U.S. ” Its appetizer seems to have been smaller companies.

Software 8

Software Company Competitive Advantage Henderson 8

Harvard Business Review

MAY 3, 2018

But as the digital revolution continues to spark widespread disruption in other industries — automotive, financial services, health care, and retail — who will win? The contest is now shifting toward more-traditional industries, like transportation (Lyft and Uber, for example) and hospitality (Airbnb). Insight Center.

Company 8

Company Venture Capitalist GDP Retail 8

Harvard Business Review

MAY 24, 2012

But in the era of Big Data and decision-making at the desktop, it's vexing to think that any company with significant technology investments would allow the all-too-human traits of ownership debates and subjective opinion to override robust data analysis. But optimizing the use of these and other technologies remains a challenge.

Merchandising 10

Merchandising Risk Management Supply Chain Retail 10

Harvard Business Review

NOVEMBER 12, 2015

This villain-victim-hero framework can be applied across many industries: In software, the villain might be slow or unreliable programs, the victims are frustrated users, and the hero is new or updated technology that works correctly and efficiently. And doing so will make your company or team the hero.

Merchandising 8

Merchandising Health Care Software Price 8

Harvard Business Review

DECEMBER 4, 2018

No industry is failing faster than retail. And so Harry’s has been growing 35% year-on-year between 2014 to 2016, three times faster than the industry average , commanding 9% of all online razor sales. Prasatporn Nilkumhaeng/EyeEm/Getty Images. Penney, and Barnes & Noble. P&G should follow suit.

Brand 9

Brand Retail Incubator Merchandising 9

Harvard Business Review

JULY 21, 2017

As more companies struggle to find their niche with the modern consumer, they’re turning to new technologies to recreate this sensory experience. To embrace this market shift, retailers will need to experiment with a range of technologies and strategies across marketing, supply chain, and merchandising. Insight Center.

Retail 8

Retail Supply Chain Merchandising Brand 8

Harvard Business Review

AUGUST 28, 2014

Some old technologies, after being rendered obsolete by better and cheaper alternatives (indeed even after whole industries based on them have been decimated), manage to “re-emerge” to the point that they sustain healthy businesses. Who are these makers if not the revivers of dying or, in some cases, long extinct technologies?

Disruptive Innovation 8

Disruptive Innovation Supply Chain Technology Parcell 8

Harvard Business Review

JUNE 24, 2014

Yes, digital technology enables a lot of unbundling. Andreessen: I think a lot of it is based on the underlying technology change. The way I think about it is — at least in the world that I work in, sort of tech and Internet media — bundles emerge as a consequence of the current technology. But new bundles keep appearing.

How To 11

How To Technology Industry Venture Capitalist 11

Harvard Business Review

JANUARY 11, 2018

In 2017, according to Fung Global Retail and Technology, there were nearly 7,000 store closing announcements , the second-largest number since 2000. Operational excellence makes that possible by ensuring that merchandise is in stock and well displayed, checkout is efficient, stores are clean, and employees are responsive to customers.

Retail 8

Retail Operations Merchandising Motivation 8

Harvard Business Review

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. The retailers left standing are those that figure out how to treat disruption as business-as-usual in an industry accustomed to slow, strategic planning. Danita Delimont/Getty Images.

Retail 8

Retail Chief Executive Officer Supply Chain Operations 8

Harvard Business Review

JANUARY 29, 2014

But how should sophisticated marketers and merchandisers use them? Of course, the difference between price discrimination and discrimination positively correlated with gender, ethnicity, geography, class, personality and/or technological fluency is vanishingly small. Customers Innovation Technology'

Merchandising 9

Merchandising Media Price Cost 9

Harvard Business Review

MARCH 29, 2013

The Sustainability Accounting Standards Board is trying to create industry-based standards that will allow investors and other stakeholders to compare firms' environmental and social impacts, but it remains to be seen whether it will be able to tie its standards to value creation. Can Technology End Poverty? Track Progress.

System 8

System Merchandising Retail Class 8

Harvard Business Review

MAY 23, 2012

Some Amazonians try to reduce out-of-stock merchandise. The question forced the team to deconstruct the business and reconstruct it based on technological developments and competitive moves. As George Anders points out in a recent article , the company obsesses about gaining insights from customer feedback and taking quick actions.

Merchandising 12

Merchandising Metrics Restructuring Library 12

Harvard Business Review

MAY 30, 2014

over the last half-century, but also one of the best-performing companies in any industry. Digital technology overwhelmed Kodak’s once-formidable business in photography. But the capabilities — from merchandising to managing store staff and operating the supply chain — are very different for a small-store format.

Company 8

Company Supply Chain Airlines Health Care 8

Harvard Business Review

MAY 9, 2014

The redder the location, the more frequently it was trafficked: For chief technology officer Joe Lezon, the results were both helpful and surprising. ” Lezon, along with Alex and Ani’s head of merchandising and head of sales operations, used the data to inform product placement. . Decision making Retail Technology'

Retail 9

Retail Chief Technology Officer Technology Merchandising 9

Harvard Business Review

SEPTEMBER 5, 2012

For example, retailers like Wal-Mart and Kohl's are making use of sales, pricing, and economic data, combined with demographic and weather data, to fine-tune merchandising store by store and anticipate appropriate timing of store sales. Consider how the New York Police Department is using Big Data to fight crime in Manhattan.

Real Estate 8

Real Estate Merchandising Retail Chemicals 8

Harvard Business Review

SEPTEMBER 3, 2015

Second, they are better at adapting to changes in customer demand, technology, and regulation. Since my book on this topic came out in 2014, one of the questions I’ve been asked the most is: “How can investors or customers identify which companies in a particular industry are following a good jobs strategy?

Retail 8

Retail Operations Depreciation Merchandising 8

Harvard Business Review

MARCH 8, 2011

And you certainly can't do it by just watching and copying your competition; sources of greatness are different for different companies, even within the same industry. This probably doesn't mean continuing the things you have done in the past; "sticking to your knitting," in itself, is not enough.

Merchandising 14

Merchandising Budgeting Pharmaceuticals CEO 14

Harvard Business Review

JUNE 26, 2017

As the industry moved toward an emphasis on customer service and merchandising, the company fell behind, because its employees were focused more on increasing inventory turns and sales per square foot. I’m not just talking about the obvious problem of managers who treat their employees poorly.

Brand 8

Brand Company Operations Merchandising 8

Harvard Business Review

MAY 22, 2013

Merchandise ordered online can now be drop-shipped for same-day pickup at local stores. Entertainment and medicine are other industries where hybrid models are beginning to emerge as resilient success stories. In contrast, the online technology-driven entities sought the revenue stream and prestige the brick and mortar schools enjoyed.

Business Model 8

Business Model Merchandising Course Education 8

Harvard Business Review

MAY 5, 2016

Top managers in disrupted industries increasingly find this question less rhetorical than newly fundamental. But more strategic responses identify the essential ensembles of people, processes, and technologies that provide the most valuable — and valued — user experience (UX) for customers and clients.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Strategy Driven

JUNE 22, 2012

Trees with thicker bases and deeper roots will sprout greener (be profitable), shed less often (fewer corporate flaws) and live longer (dominate its industry). Communications is fundamental to maintaining, but technology is only as good as the people using it. ’ What they’re really selling: Retail merchandise.

Brand 50

Brand Analysis Advertising Software 50

Harvard Business Review

MARCH 3, 2015

Technology changes fast — remember MySpace and Friendster? As a result, people tend to overhype new technologies and misallocate resources, especially marketers. As Bill Bernbach , David Ogilvy , and other ad execs have emphasized, “our job is to sell our clients’ merchandise, not ourselves.”

Media 8

Media Advertising Public Relations Forrester 8

Harvard Business Review

MAY 25, 2012

Since the bulk of internationally-traded merchandise travels by sea, shipping should be the first port of call. An example of an indirect composition effect that economists tend to worry about is dirtier industries migrating to (generally) less developed countries with laxer regulations.

Globalization 12

Globalization Transportation Cooper Travel 12

Harvard Business Review

SEPTEMBER 30, 2011

Realizing that perhaps their customers are giving away the worm without the hook, Groupon themselves also released a competing card-linked rewards platform technology. The average merchant is giving about an 18% discount on their merchandise, compared to a minimum of 75% off with Groupon. times more than the incentive.

Incentives 12

Incentives Loyalty Discount IPO 12

Harvard Business Review

FEBRUARY 8, 2013

In nearly all industries, the expertise needed to differentiate a company and win in the marketplace is much more complex than it was in the past. It has sophisticated functions that together manage user-generated content, the in-depth tracking of consumer buying behavior, and the innovation of new features based on the resulting insights.

Supply Chain 8

Supply Chain Real Estate Short-term Merchandising 8

Harvard Business Review

MARCH 23, 2015

Between ticket sales, sponsorships, merchandising, and media rights, Price Waterhouse Coopers estimates global sports revenues will grow to total roughly $145 billion. Sports has been very good for the cable industry. Clippers for $2 billion. You need to have a business that’s flexible enough to respond quickly.

Price 8

Price Team Sports Franchising 8

Harvard Business Review

AUGUST 11, 2015

Our work covers each brand’s visual identity, from the product itself all the way to the marketing and merchandising activities that bring a brand to life across different platforms—music, sports, fashion, and so forth. There is industrial design. There is interior design. There is UX and experience design.

Organization 8

Organization Brand Six Sigma Innovation 8