Harvard Business Review

FEBRUARY 1, 2011

Arkadi Kuhlmann, founder and CEO of ING Direct USA, has invented a whole new approach to retail banking. If you want to renew and re-energize an industry," he told me, "don't hire people from that industry. You've got to untrain them and then retrain them. We are battle-born, battle-tried people.

Training 16

Training Skills Airlines Health Care 16

Harvard Business Review

JULY 3, 2014

In the apparel industry alone, we’ve just seen the end of American Apparel’s Dov Charney and the ouster of Lululemon Athletica founder Chip Wilson – plus the installation of interim CEOs at Target and JC Penney following their previous leaders’ firings. A lot of CEOs are being shown the door lately.

CEO 15

CEO Six Sigma How To Apparel 15

Harvard Business Review

FEBRUARY 24, 2015

On Tuesday, the world’s largest retailer took a major and important step toward helping all of us shop smarter. ” For the first time, a major retailer is giving prominent shelf space — albeit virtual — to companies operating in a better way. Sustainability Supply chain Market research Retail & Consumer Goods'

Productivity 8

Productivity Products Supply Chain Kaplan 8

Harvard Business Review

APRIL 17, 2012

After all, some industries have been wrangling terabytes of information for years. At one specialty retailer analyzing social media interactions resulted in more targeted product recommendations on their website. As exciting as Big Data is, the executives I meet with are understandably leery of jumping in with both feet.

Kotter 14

Kotter How To Technology Information 14

Harvard Business Review

NOVEMBER 30, 2018

The challenge is that you’re competing against every individual in your industry who wants to be a high performer. Both of those leaders are now CEOs — one of a $10 billion retail chain and another of a specialty eyewear company. If your goal is to be great at early-stage pharma R&D, it’s the same process.

Career 8

Career Chief Financial Officer Supply Chain Chief Information Officer 8

Harvard Business Review

OCTOBER 21, 2013

A food company, for example, outfits vehicles with entire kitchens to demonstrate the most effective and creative ways to use its specialty food ingredients in food service operations. This has helped cement the manufacturer’s brand as the most safety-minded player in the industry.

B2B 8

B2B B2C Education Travel 8

Harvard Business Review

JULY 3, 2014

In the apparel industry alone, we’ve just seen the end of American Apparel’s Dov Charney and the ouster of Lululemon Athletica founder Chip Wilson – plus the installation of interim CEOs at Target and JC Penney following their previous leaders’ firings. A lot of CEOs are being shown the door lately.

CEO 8

CEO Six Sigma How To Apparel 8

Harvard Business Review

MARCH 17, 2016

airline industry in the early 1990s highlights this distinction. The German-based retail chain Aldi and the Swedish furniture company IKEA are masters at this. These devices do not necessarily cannibalize the much more expensive devices used in hospitals or specialty practices. The groundbreaking price war in the U.S.

Price 8

Price Airlines Govindarajan Advertising 8

In the CEO Afterlife

JUNE 8, 2016

Does the world really need another creamy, cinnamony macchiato, you ask in a campaign that implores specialty coffee connoisseurs to “Respect the Bean” by choosing a no-frills black cup of Nabob instead. . Today, Nabob faces yet another challenge: finding its place in the quickly dilating coffee industry.

Brand 100

Brand Brand Management Advertising Management 100

Harvard Business Review

MARCH 14, 2014

Amid this changing environment, you’ll find rows and rows of marketing teams at the Mid-Western headquarters of America’s largest food companies — in no industry does marketing appear to play a more prominent role. They start by launching products online and in specialty channels instead of through traditional grocers.

Word of Mouth Marketing 8

Word of Mouth Marketing Brand Marketing Incubator 8