Information Management Innovation Media Wireless 
Harvard Business Review
JULY 30, 2013
Therefore, the CIO''s role must shift from protecting and defending the status quo to embracing and extending new innovative capabilities. The old way was information management; the new way is information intelligence. The fact is that the ability to innovate has never been more possible and has never happened faster.
Harvard Business Review
JANUARY 11, 2011
Even more disturbing, a Hearst media study suggests that preventable medical errors (including infections) lead to at least 200,000 deaths per year , double the estimates from several years ago. Patient satisfaction with hospital care is also declining , based on the American Customer Satisfaction Index.
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