It’s Not Just Semantics: Managing Outcomes Vs. Outputs
Mills Scofield
MARCH 2, 2020
In the non-profit world, outputs are programs, training, and workshops; outcomes are knowledge transferred and behaviors changed. Borrowing an example from the Innovation Network, a highway construction company’s outputs are project design and the number of highway miles built and repaired. Yayoi Kusama, ICA BostoN.
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