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Fighting The Good Startup Fight (Without a Unicorn In Sight)

Terry Starbucker

” I’ve also been to Kjell’s shop on several occasions, and have seen the values in action, along with a really cool example of how lean manufacturing works. Yes, Kjell isn’t searching for unicorns.

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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s. But, I needed a job, so I cast a wide net. What had happened?

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Delivering Your Innovative Ideas

Harvard Business Review

I'd been asked to run an innovation workshop for Procter & Gamble's R&D group because of a book I had written. I radically changed my workshop's design. The workshop, and subsequent interactions, would never have gone as well if I hadn't read the memo. Words would speak as loudly as actions.

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When Your Best Customers Really Aren't

Harvard Business Review

After an intense innovation workshop, the CTO of a globally-successful Chinese electronics supplier approached, unhappily. Toyota made its quality reputation sending its lean manufacturing experts into its suppliers' production lines to advise them on product design and process improvement.

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The Dirty Little Secret About Digitally Transforming Operations

Harvard Business Review

Back in the 1980s and 1990s, lean manufacturing was the Big New Idea and it seemed like everyone was learning new tools with Japanese names. Instead of large crews disassembling the packs at centralized workshops, small teams would replace the batteries in the field as needed. Operations in a Connected World.