Just because you can make an omelet, doesn’t mean you’re a restaurateur!
Mills Scofield
APRIL 15, 2012
Most organizations think of innovation in terms of creating value: products, services and experiences. Saul quotes Theodore Levitt (Harvard Business School Professor), “People don’t want a quarter-inch drill, they want a quarter-inch hole. Saul urges us to also create a shared operating model on HOW value will be delivered.
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