Let's Grow Leaders

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How Do You Create Customer Loyalty? (Video with Shep Hyken)

Let's Grow Leaders

Your Most Important Customer Loyalty Metric: Do Your Customers Come Back. In this week’s Asking for a Friend, I talk with Shep Hyken, author of I’ll Be Back , discusses how to build customer loyalty and getting customers to come back again and again. The Basic’s of Customer Loyalty. Do they come back?

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How Do You Develop Loyalty on Your Team? (Video Interview with Dov Baron)

Let's Grow Leaders

As we stare straight in the face of the “great resignation,” how do you nurture loyalty on your team? In this edition of Asking For a Friend, Karin Hurt speaks with Dov Baron about practical ways to nurture loyalty. We discuss: What is fierce loyalty and what are the key leadership approaches that encourage people to stay?

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Winning Client’s Loyalty: The Power of Relationships (Jonathan Low)

Let's Grow Leaders

He doesn’t just talk about the power of relationships and building customer loyalty – he lives it. . Jonathan is also one of our hosts at the Asia HR Summit and Asian Professional Speakers Singapore Conference. Click on the image for more information about Jonathan’s book. Winning Well Reflection.

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Overcome the Great Resignation: How Great Leaders Put People Before Projects

Let's Grow Leaders

The Great Resignation is new–the art of cultivating loyalty is consistent. The good news is that the fundamentals of fostering employee connection and loyalty may look different, but the principles haven’t changed. The pandemic has certainly created upheaval and transformed work. 7 Ways to Protect Against the Great Resignation.

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Leading for Justice with Rita Sever

Let's Grow Leaders

How approaching your work and decisions with a “let’s see how this works” perspective builds loyalty and engagement. Ambiguity and discomfort are a key part of the journey. 35:58 – Then we look at pencil culture vs pen culture.

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The 12 Inch Rule of Leadership with Dr. Kaliym Islam

Let's Grow Leaders

30:01 – Then we look at how you can help your team express their talents and why that makes such a difference to their loyalty and engagement. The 12 Inch Rule of Leadership. 2:00 – Introducing Kaliym Islam, PhD, author of The 12 Inch Rule of Leadership. 13:49 – Then we discuss how Kaliym learned this leadership humility.

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How Did Leadership and Culture Improve on the North Pole?

Let's Grow Leaders

The message it sends to your team about your loyalty and commitment to them will come back many times over. And if you have a team member whose ultimate passion lies outside of your work, support them. How can you help them learn all they can while contributing now? Not sure about your people’s goals?