Harvard Business Review

FEBRUARY 27, 2013

citizens — Congress would be motivated to come to some reasonable compromise in the allotted time. We know from hundreds of research studies that goals do motivate people: specific , difficult goals make people strive harder to accomplish what they set out to do. And yet here we are, with no solutions.

Budgeting 8

Budgeting Norton Motivation Participative 8

Harvard Business Review

JANUARY 24, 2017

The frequently cited research of Robert Kaplan and David Norton shows that more than 90% of employees don’t fully understand their company’s strategy or know what’s expected of them to help achieve company goals. Most of us face this reality each and every day. What am I passionate about? Hit pause before diving in.

Management 8

Management How To Norton Energy 8

Harvard Business Review

NOVEMBER 29, 2010

Created by Robert Kaplan and David Norton in the 1990s, this system for assessing organizational performance builds on, but goes way beyond, traditional accounting methods. She researches what makes people creative, productive, happy, and motivated at work. Consider " The Balanced Scorecard."

Creative Accounting 14

Creative Accounting Creativity GAAP Balanced Scorecard 14

Harvard Business Review

JUNE 24, 2011

Look at headlining comics Jim Norton and Robert Kelly. Jessica Kirson sometimes creatively shares with the audience a motivational conversation with herself on stage, opening up about her insecurities in an endearing way. Brutal honesty. How does this trait manifest in the comedy world? How does this apply to investment banking?

Banking 13

Banking Norton Audience Learning-by-Doing 13

Harvard Business Review

DECEMBER 24, 2013

Michael Norton , an associate professor at Harvard Business School and the co-author of Happy Money: The Science of Smarter Spending , studies the relationship between business, charity, and a person’s motivation to give. Corporate social responsibility Motivation' An edited version of our recent conversation is below.

Norton 8

Norton Retail Innovation Motivation 8

Harvard Business Review

FEBRUARY 7, 2011

As the study authors put it, "Individuals appear motivated by self-improvement and self-repair. Norton & Company, 2011). Compulsive shoppers tended to shop online because they thought it got them closer to an ideal image that they were chasing. and moving closer to an identity ideal."

Real Estate 14

Real Estate Norton Comparison Self-aware 14

Harvard Business Review

DECEMBER 8, 2015

“Any other restaurant, I would just be scraping by,” shift supervisor Amanda Norton told the Boston Globe. Operating profit rose by more than 10 percentage points in just four months and has stayed in the 18% to 20% range, compared with a restaurant-industry average of less than 4%.

ESOP 8

ESOP Open-book Norton Loyalty 8

Harvard Business Review

AUGUST 24, 2017

Case Study #2: Show compassion and understand what motivates your colleague. Earlier in Ash Norton’s career, she worked with a colleague — whom we’ll call Nancy — who had difficulty paying attention. She reflected on what motivated Nancy and how she could encourage her to pay better attention.

How To 11

How To Follow-up Norton Case Study 11

Harvard Business Review

OCTOBER 16, 2018

” Among other things, Eugene discusses his unique relationship with Bernie Madoff, the motivations behind white collar crime, how firms can prevent such crimes from occurring, and his most memorable conversations with criminals he has interviewed. Eugene also shares an After Hours recommendation. Download this podcast.

Download 13

Download Airlines Retail Brainstorming 13

Harvard Business Review

MARCH 3, 2011

Not understanding their motives. Political leaders are masters at this, and research from Harvard academics Todd Rogers and Michael I Norton shows that audiences tend to trust those "artful dodgers" more than people who are completely honest. What do you think are the biggest media interview sins?

Media 14

Media Rogers Norton How To 14

Harvard Business Review

OCTOBER 5, 2016

In our recent work , Todd Rogers and Richard Zeckhauser of the Harvard Kennedy School, Maurice Schweitzer of Wharton, Mike Norton of Harvard Business School, and I studied the use of paltering in negotiations. Thus, the HR manager has a motivation to mislead the person about the competition for the position and could do so in different ways.

Participative 13

Participative Norton Short-term Ethics 13