Harvard Business Review

AUGUST 7, 2018

Why is it that when a group of managers gets together for a strategic planning session they often emerge with a document that’s devoid of “strategy”, and often not even a plan ? Its other key stakeholders were distributors; customers-retail; customers-industrial/food service; consumers; and employees.

Strategic Planning 14

Strategic Planning Planning Document Airlines 14

Harvard Business Review

APRIL 6, 2018

It happens all the time: A group of managers get together at a resort for two days to hammer out a “strategic plan.” But have they produced a plan with a strategy? ” (I see this frequently in published strategic plans as well.) ” Done and dusted, they all head home.

Strategic Planning 11

Strategic Planning Planning Objective Seminar 11

In the CEO Afterlife

FEBRUARY 4, 2015

The very best strategies aren’t generated by outside strategic planning consultants who bill thousands of dollars a day. There might be elements that are worth emulating, but certainly not the ethic of dominance, because by their very nature, small and medium sized operations have no clout. The leader cannot do it alone.

Competitive Advantage 100

Competitive Advantage How To Human Resources Strategy 100

Strategy Driven

DECEMBER 29, 2016

Franchising is a the ultimate definition of scale where a business owner removes themselves completely from operational responsibilities in order to become a coach to others who wish to enter the world of entrepreneurship. billion and a boat that is larger than some countries. To read Christopher’s complete biography, click here.

Franchising 52

Franchising System Entrepreneur Strategic Planning 52

Harvard Business Review

NOVEMBER 15, 2017

Few industries are being disrupted as drastically as the retail industry. More retail purchases are moving online, and a growing number of manufacturers now sell to consumers directly, cutting out retailers entirely. It’s either adapt to the new environment or step aside and make room for a competitor who can.

Retail 8

Retail Chief Executive Officer Supply Chain Operations 8

Strategy Driven

JANUARY 11, 2020

Other retailers had different priorities and either failed or are much smaller. A factory guy at heart, Anthony oversees an operation that spans 16 countries in 4 continents with customers including Google, Facebook, Twitter and many of the world’s best brands. Today they employ 500,000 people who handle $200 billion in revenue.

Competitive Advantage 66

Competitive Advantage Short-term Long-term Definition 66

Strategy Driven

NOVEMBER 4, 2010

Special Edition 50 – An Interview with Marshall Fisher, co-author of The New Science of Retailing examines the use of analytics to improve an organization’s supply chain performance in a way that ultimately enhances the bottom line. Thank you again for listening to the StrategyDriven Podcast !

Supply Chain 58

Supply Chain Retail Bottom-up Newsletter 58

Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. During the years while K-Mart did not plan for change, Target and Wal-Mart did plan, change and established defined marketplace niches. Retail stores are about more than just storefront locations.

Crisis 61

Crisis Crisis Management Retail Budgeting 61

Strategy Driven

OCTOBER 25, 2013

Another energy industry client operated coal mines. The common denominator was open communications with customers, where other retail centers try to stifle mention of incidents. What-if scenario planning is similar to the processes utilized in overall company strategic planning and visioning.

Crisis Management 92

Crisis Management Crisis Risk Management Budgeting 92

Strategy Driven

AUGUST 31, 2019

We’ve always run a pretty lean operation, in part because we didn’t have a lot of excess funds to fuel unrestrained expansion. While direct-to-consumer is a big part of our business, we’re also looking to increase our offerings in grocery and retail on-the-go stores and getting our vending machines a wider release.

Organization 51

Organization Retail Construction Planning 51

Strategy Driven

SEPTEMBER 2, 2011

Validate your worth to the overall company operation. Become top management’s partner in efficiency of operations. Product-service movement at retail levels. Continuous quality improvement within your own operation. 7 Stages in Making a Case for Business Funding: Link to a strategic business objective.

Budgeting 50

Budgeting Planning Strategic Planning Competitive Advantage 50

Strategy Driven

OCTOBER 4, 2013

For many years, we will be measuring how loss of corporate credibility has tainted all facets of business, in terms of remediation, replacement, litigation, make-good, rework, damage control, recovery process, settlements to victims, decreased stock market value and sagging retail sales.

Crisis 68

Crisis Airlines Transportation Crisis Management 68

Strategy Driven

MAY 15, 2015

The client is opening new locations in new communities and asks its consultants to formulate a plan of action and oversee operating aspects. Widget manufacturing companies team with retail management experts to open a string of widget stores. Distribution centers and networks for retail products.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Strategy Driven

JULY 6, 2012

While all good leaders must keep the company’s internal operations moving forward, the very best ones must also be looking outside the company towards the customers, clients, financiers, volunteers and the organization’s entire affected constituencies. Base-Level Sellers (door-to-door, telephone, clerks and checkers, retail sales).

Business Development 52

Business Development Development Learning-by-Doing Ethics 52

Strategy Driven

JUNE 22, 2012

My analysis: Financial planning does not constitute global thought on life. Banks buy money wholesale and sell it to borrowers at retail rates. ’ What they’re really selling: Retail merchandise. Retailers are motivated by keeping the cash registers ringing. .’ What they’re really selling: Banking.

Brand 51

Brand Analysis Advertising Software 51

Strategy Driven

DECEMBER 15, 2010

Ed holds a Master of Science degree in Operations Research and a Bachelors degree in Mathematics. Mary Grace holds leadership appointments with several professional societies including Knowledge Discovery and Data Mining and the Institute for Operations Research and the Management Sciences.

Resources 50

Resources Process Constraint Objective 50

Strategy Driven

FEBRUARY 4, 2011

Tactics deemed as ’standard operating procedure’ for some companies were exposed and ridiculed by others. Operational Statistics. Retailers make 70% of their earnings in the fourth quarter of each year. people steal $20,000 from coin-operated machines. Formerly sainted icons went down in disgrace.

Ethics 62

Ethics Cost Crisis Learning-by-Doing 62

Harvard Business Review

FEBRUARY 12, 2014

As he writes in “ The Big Lie of Strategic Planning ”, the first rule is “keep the strategy statement simple.” Initially, specialty furniture retailers thought that IKEA’s value proposition was absurd. In the January issue of HBR, Roger Martin sets out some rules for avoiding common mistakes in strategy making.

Strategy 11

Strategy Document Comparison Retail 11

Harvard Business Review

JULY 31, 2015

Decades of operating losses and rampant turnover in both the employee base and ownership group had cemented a fearful culture. The fast-turning nature of the company’s inventory and the constant specter of insolvency undermined long-term investments and strategic planning. I did not want the company to liquidate.

Fashion 8

Fashion Operations Brand Retail 8

Strategy Driven

JANUARY 24, 2011

Plus, as a result of a lack of cross-organizational coordination and cooperation, Nokia wasn’t able to improve its proprietary operating system, Symbian, which would have allowed it to support a more sophisticated smartphone. Many innovative ideas became the victims of in-fighting among managers who had competing objectives.

Execution 69

Execution Company 360-Degree Feedback Cooper 69

Harvard Business Review

NOVEMBER 11, 2015

The New Jersey-based children’s clothing retailer had increased its profits by 5%, and Laura had gathered everyone at headquarters for a champagne toast. “What’s your view on keeping operations in Bangladesh? “We can expand operations, no problem,” Kevin Chen, the owner of the Shenzen factory, told them.

Supply Chain 8

Supply Chain Case Study Merchandising Hotels 8

Harvard Business Review

OCTOBER 9, 2012

I'll illustrate the process in a simplified way using a fictional retail bank based on an analysis of 115 banks by Venky Nagar of the University of Michigan and Madhav Rajan of Stanford. Creating economic value is a logical governing objective for a company that operates in a free market system.

Banking 15

Banking Metrics Objective Retail 15

Harvard Business Review

SEPTEMBER 21, 2016

Before joining Facebook as a security engineer in 2015, I worked in industries from consulting to manufacturing to retail. Effective security investments and strategic planning can improve a company’s bottom line. This isn’t the case.

Team 8

Team P&L Engineering Cost 8

Harvard Business Review

OCTOBER 6, 2014

The restaurant chain, Olive Garden, uses predictive analytics to guide its food buying and retail staffing plans. The company uses these insights to drive—and adapt—strategic plans for new device and service offerings (e.g., Fire TV, Amazon Prime) and to stock its warehouses.

Strategy 9

Strategy Scenario Planning Scientific Management Supply Chain 9

Harvard Business Review

OCTOBER 6, 2014

The restaurant chain, Olive Garden, uses predictive analytics to guide its food buying and retail staffing plans. The company uses these insights to drive—and adapt—strategic plans for new device and service offerings (e.g., Fire TV, Amazon Prime) and to stock its warehouses.

Strategy 8

Strategy Scenario Planning Scientific Management Supply Chain 8

Harvard Business Review

NOVEMBER 13, 2017

When I ask executives to show me their organization’s strategy, they often hand me a strategic plan that has product quotas and market share growth targets, or they show me the mission and values statement with some lofty statements on one page. Research confirms the importance of this.

Execution 8

Execution Strategy Budgeting Learning Curve 8

Harvard Business Review

APRIL 29, 2015

Back before the passage of the Affordable Care Act, MedStar’s leaders decided they needed a strategic plan to reimagine the company in 2020. MedStar operated nine hospitals, but realized that its long-held objective of increasing revenue and profits at those venues was unsustainable, given the outcries over runaway medical costs.

Strategy 8

Strategy Long-term Health Care Insurance 8

Harvard Business Review

JULY 17, 2017

It’s far from the only case of a failure to embrace a more digital approach; the larger shift to digital is changing the way every industry operates. Its recent launch of Marcus , an online retail bank, is a particularly promising signal. Some industries, like photography and media, were impacted earlier.

Industry 9

Industry Short-term Planning Long-term 9

Harvard Business Review

JUNE 20, 2014

Giving the CMO a clear role in the strategic planning process is a good start. It’s a practical way not only to inject a customer perspective into the core planning activities, but it also provides the CMO with the big-picture business perspective. Since the CMO often does not have authority over relevant functions (e.g.

CEO 8

CEO Marketing Hotels Long-term 8

Harvard Business Review

NOVEMBER 7, 2017

Meanwhile, other retailers were still focused on year-over-year same-store sales, treating their e-commerce operations as a “digital store.” ” Their mental model constrained their metrics, which in turn distorted their behavior. Focus your metrics instead on learning and the creation of network effects.

Execution 9

Execution Strategy Metrics Resistance 9