Harvard Business Review

FEBRUARY 18, 2014

The announcement late last week of Comcast’s $45 billion merger with Time Warner Cable set off a predictable frenzy of hyperventilating by much of the technology media and self-appointed consumer advocacy groups. Cable is just a technology, increasingly one of many, for transmitting information, whether video, voice or data.

Technology 8

Technology Content Information Technology Franchising 8

Harvard Business Review

MAY 30, 2017

Today, Amazon, Facebook, and Google are leading the AI revolution, and that’s given them a huge market advantage over most consumer goods companies and retailers by enabling them to lure customers with highly personalized, targeted advertising, and marketing. How did it do that? AI at Work. Could Liberate 50% of Managers' Time.

ROI 14

ROI Tools Marketing CRM 14

Harvard Business Review

JUNE 22, 2015

The Future of Operations. The technologies and trends shaping tomorrow’s businesses. Walmart’s Retail Link offers an electronic bridge to the retailer’s suppliers, providing data on sales and inventory levels and allowing them to download purchase orders. Insight Center. Sponsored by GE Corporate.

Supply Chain 8

Supply Chain Crisis Transportation Tactics 8

Harvard Business Review

SEPTEMBER 4, 2015

The second is technology. Recent examples include projects at firms such as General Electric, Staples, and dozens of other Fortune 1000 enterprises that span functional areas from marketing to strategy to human resources to operations. Fortunately, we’ve solved far more complex problems.

Human Resources 8

Human Resources Bureaucracy Cost Wilde 8

Harvard Business Review

SEPTEMBER 7, 2016

This seemingly banal transaction speaks volumes to the power of how established retail has pervaded our everyday experience in the United States. Customers have myriad channels to discover new products and shop at outdoor gear retailers to explore, evaluate, and choose what they need. Launch day was a wild success.

Marketing 8

Marketing Microfinance Retail Development 8

Harvard Business Review

MARCH 15, 2013

Everyone is curious about how big data is going to play out, what's in store for wearable technology and just what, exactly, the screen of the future will look like — and how consumers will interact with it. They're not the same consumers when they're reading consumer reviews as they are when they are in a physical retail location.

Marketing 9

Marketing Brand Advertorial Advertising 9

Harvard Business Review

JUNE 5, 2015

Today, this sort of thing is possible not just for online experiences; it’s possible for physical experiences as well — and not just retail shopping. The Future of Operations. The technologies and trends shaping tomorrow’s businesses. Insight Center. Sponsored by GE Corporate.

CRM 8

CRM Management Taylorism Taylor 8

Harvard Business Review

DECEMBER 20, 2011

From relentless demand for resources to bamboo-like 9% growth to vicious competition for the technologies and industries of the future, China will be the big story for a long time. So one technology and company failed miserably (and perhaps the government made a bad investment choice). China, China, and China. business continuity").

Supply Chain 15

Supply Chain Apparel P&L Long-term 15

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. We’ll teach you our technology. A couple of weeks ago, there was this operations officer and I said to the COO, “You gotta fire this guy. America’s largest airline and the most profitable – the airline that love built.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

The world’s largest online shoe retailer went from 8 million $ to 1 billion $ annual revenue in 7 years. We’ll teach you our technology. A couple of weeks ago, there was this operations officer and I said to the COO, “You gotta fire this guy. America’s largest airline and the most profitable – the airline that love built.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

AUGUST 17, 2015

At the same time, technologies like selfie sticks, Fitbits, and wearable video cameras are making people comfortable monitoring their own calorie consumption, sleep patterns, heart rate, friends, family, and daily experiences. Product and package designers can see how people open, store, and use their purchases “in the wild.”

Document 8

Document Marketing Learning-by-Doing Travel 8