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The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

Southwest Airlines just agreed to a $140 Million settlement with the Department of Transportation over the meltdown of Southwest’s systems during December 2022 travel. As a result, the airline had to cancel nearly 17,000 flights and leave an estimated 2 million passengers stranded, during one of the busiest travel times of the year​​.

Airlines 130
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First Look: Leadership Books for June 2020

Leading Blog

And what about the stories we've all heard over the years about sick patients—whether infected with Ebola or COVID-19—who were sent home or allowed to travel because busy staff people were following a protocol to the letter rather than using common sense? Why and how do these kinds of things happen? The outcome was phenomenal.

Books 350
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The Real Value of Cloud Technology and the Role It Plays in Your Business

Strategy Driven

By now, cloud technology is no longer a “new” thing in the world of business but something that has already been well-established and explored by many companies. While technology-powered businesses are a common sight now, many entrepreneurs have yet to fully grasp the concept of cloud technology and the benefits it provides their companies.

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Apprenticeship Levy flexibility and productivity

Chartered Management Institute

As a result, businesses are experiencing reduced output, reduced long term growth plans and decreased staff morale and wellbeing. Learning and Work Institute Short-term focus: Employers tend to prioritise immediate business needs rather than longer-term strategic requirements or broader economic needs.

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The Impact Of Automation On Low-Skilled Workers

The Horizons Tracker

Recent research from Oxford University highlights the vulnerability of low-skilled workers to automated technologies, with this vulnerability exacerbated by a pandemic that has accelerated the pace of digital transformation. ” Accelerating trends. Help to adapt.

Skills 124
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How Innovation Is Completely Different in Established Organizations than in Startups

Leading Blog

Continuous optimization, both on the operational side and the customer side, is good and important -- in the short term. They require great technological conversions. But technology may, in fact, be a minor part of the task. It pays the rent. These augmentations are not small matters.

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How Skills Will Be Crucial As We Adapt To The Post-Covid World

The Horizons Tracker

They suggest this might in part be because digital skills have been so important in effectively responding to the crisis in the short-term, and will be so important in transforming businesses to respond to the aftermath of the crisis in the longer-term. ” Skills for the post-Covid world. . Uneven spread. billion per year.

Skills 129