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Quality Team and Leadership Development

Mike Cardus

I’ve delivered variations of this workshop and talk at conferences and to teams in many places. Highlighting that systems-drive-behavior , there is no special ‘leadership personality’ … Within any team when someone is great at their role people see them as a leader. Steps to develop high performance quality teams.

Quality 137
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Fatal Five Failure Factors of Culture Change Efforts

The Practical Leader

I’ve been spending a large amount of time researching, reviewing, and revising our approaches to leadership and culture development for a series of upcoming speaking engagements, workshops, and consulting work. Click on Leading a Peak Performance Culture for more information and to register.

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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business Review

It operates at the task level and not the end-to-end process level.” The company may have collections of standard operating procedures, but they are often poorly documented and out of date. Having started its Lean Six Sigma journey almost five years ago, ADP saw RPA as the obvious next step in its journey to drive efficiency.

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What Social Entrepreneurs Can Teach Your Company's Future Leaders

Harvard Business Review

They too have struggled to operate in complex environments, and have developed the skills and expertise to overcome these challenges. Access to finance , designing operational processes and systems , and building strong, talented management teams are just a few obstacles that many cite.

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Five Coaching Tips to Help Business Process Management Leaders Succeed

Strategy Driven

When organizations want to build a process culture, they need to identify leaders for each process improvement effort—namely an Executive Sponsor, Process Owner, Project Lead and Business Process Management (BPM) Team Facilitator. The BPM Team Facilitator provides this guidance during the charter meeting. What’s in it for Me?

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How to Build Confidence

Harvard Business Review

He had worked as a business fellow for the previous year but had recently taken on the role of director of operations and service lines. He knew that his apprehension was in part due to his lack of knowledge of Six Sigma. It was going to take a collective effort that included our management team and all of our staff," he said.