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Fast Friday with Charlotte Rampling, actress in the Swimming Pool

Roundtable Talk

And, what HR person struggling to recruit great talent could resist that pitch? Towards the end of the conference, a recently retired VP of HR from a major Canadian retailer got up to share how his company had successfully “won” the award. Oh, and yes… the retailer “happened” to be a large client of the sponsoring firms.

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Overcome Resistance to Change by Enlisting the Right People

Harvard Business Review

This system is highly resistant to change, as anyone who as ever tried to “impose” change on a system knows. These people hold a lot of local and political sway in the organization. For example, a retailer wanted to improve the quality of customer service in 4,000 outlets. Every previous change effort had failed.

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Startups Are Turning Customers into Lobbyists

Harvard Business Review

Our research finds that some insurgent firms have prevailed on the regulatory front by using a strategy straight out of the playbook of environmental activists – mobilizing stakeholders to become political advocates. Organized demonstrations of support by stakeholder groups can send a powerful signal to policymakers.

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How to Get Employees to Stop Worrying and Love AI

Harvard Business Review

Resistance to disruptive, technology-driven change is not unusual. Specifically, many people resist AI because of the hype surrounding it, its lack of transparency, their fear of losing control over their work, and the way it disrupts familiar work patterns. A retailer implemented a website advertising optimization tool.

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Before a Merger, Consider Company Cultures Along with Financials

Harvard Business Review

Doing a stakeholder analysis to understand the additional challenges from political, regulatory, union, and community sources to be expected in the wake of a merger. While this may sound like common sense, the reasons for ignoring this due diligence step are numerous.

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Why Blame Makes for Bad Business: Lessons from Arizona

Harvard Business Review

The answer is simple: They make good political theater. They can be manipulated for political advantage, to gain power and replace incumbents. Perhaps the most important, yet often the most difficult, task of leaders is to resist divisiveness and nurture the feeling that we're all in this together.

Crisis 15
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6 Ways to Keep Good Ideas from Dying at Your Company

Harvard Business Review

For example, at Lowe’s, the $53 billion retailer, Lowe’s Innovation Labs has a team that collaborates with outside startup companies to build prototypes. And he cautions that trying to apply “conventional retail metrics” will kill any idea “that looks remotely different from what is currently out there.”