Coaching Tip

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Sales by Objectives (SBO): 20 Questions to improve sales call planning

Coaching Tip

What kinds of questions might I ask to obtain information and involve him or her in the sales process? Sales by Objectives: YouTube videos of what to do and what not to do during the sales process. . The Sales Leader How many companies spend money on training sales reps? Should a phone call for an appointment be made?

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The Work of a Sales Boss

Coaching Tip

As a manager of the sales team, you must not only know the typical selling processes , but also understand the numbers around these processes and have a strong opinion about what works and why. Source : Jonathan Whistman: The Sales Boss: The Real Secret to Hiring, Training and Managing a Sales Team.

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The Unstoppable Organization

Coaching Tip

Put differently, you can train employees on new processes, add new technology, or bring in highly skilled people, but in the end it's the employees' own experiences, ideals, and enthusiasm that will determine how well we attract, service, and retain our customers.

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Improve Leadership Capabilities

Coaching Tip

"FIRST, FAST, FEARLESS: How to Lead a Navy SEAL" offers an insider's view of the intense leadership training every SEAL receives, and how performance under stress underscores every step of the training process.

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Create Resilient Teams

Coaching Tip

With the right tools and the right training, this form of agility can be built into the muscle memory of any organization. Navigating change is hard, and people often get emotionally hijacked in the process," says Comaford. Emotional agility is about choosing how one wants to feel, and helping others choose how they feel.

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What is Consultative Selling?

Coaching Tip

For implementing the strategy it makes sense to understand the personality and objectives of the person affecting the buying decision before beginning the sales process. Understand your own personality and that of the prospective buyer; as well as the personalities of others who may be influential in the decision-making process.

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Time Management Strategies for Small Businesses

Coaching Tip

Have a process in place so that your staff knows how to route different problems in order to expedite service. Cross-train and delegate responsibilities. Small businesses are better positioned to grow lean if they emphasize the importance of cross-training employees and delegating responsibilities effectively.