Mike Cardus
OCTOBER 2, 2013
Understanding and various uses of Nine Windows, a TRIZ inventive problem solving tool. Burnout and stress increase when people do not have effective tools and skills to manage work demands and when they don’t know how to move from “survival anxiety” to “change anxiety”. Outcomes from Thinking Differently – Enabling Innovation.
Mike Cardus
DECEMBER 27, 2011
From a workshop on TRIZ Innovation that I led for Syracuse University. This is from the Western NY Critical Incident Stress Team. From a series of Team Development and Leadership workshops I led for the Simon School, University of Rochester. I thought this idea was rather innovative and did solve the problem we were facing.
Mike Cardus
NOVEMBER 7, 2011
Stress, Illness leading to increased number of sick days and health problems for Mangers and front-line staff. Below is ONE Quality Tool commonly used in TRIZ that we used to begin in framing the context of our solution. Increased customer complaints about service and interactions. Overtime increased by 30% in 3 years.
Expert insights. Personalized for you.
102 
Let's personalize your content