Strategy Driven

JULY 23, 2018

As a business owner, you will know how important your staff is to help you grow your business and create good relationships with your customers. If you can keep your staff trained in the latest procedures and techniques, then you can get the most from them and also add new opportunities to your business.

Training 50

Training Efficiency Delegation Learning-by-Doing 50

Chartered Management Institute

NOVEMBER 15, 2023

Don’t miss Ann Francke OBE’s top five takeaways from the trip here. It was a packed schedule. In Hong Kong, Ann attended CMI Hong Kong’s AGM, where she delivered a keynote address. Ann also met with Titania Woo of The Hong Kong Management Association to discuss partnership opportunities in the region. Learn more here.

Webinar 98

Webinar Education Conference Industry 98

Rich Gee Group

MARCH 19, 2014

Did you know there are many great career paths that are ‘hidden’ from the normal news mainstream? Welding - From many schools, you can graduate with a welding degree. That’s not too good for some people, but if you had a wife who worked the same job as well, and only spent half of each others pay check.

Career 192

Career Real Estate Engineering Education 192

Strategy Driven

AUGUST 10, 2017

You don’t need to have a capitalistic mind to agree: Without success, your business fails. In other words, great business decisions come from using the appropriate business data. You need to track your performance today to find room for improvement and to grow your business tomorrow.

Strategy 51

Strategy Media ROI Brand 51

Strategy Driven

NOVEMBER 30, 2016

Most executives I talk to feel like they’re drowning in data and yet anyone and everyone within the organization is telling them they need more and more data! I’m going to let you in on a big secret. The current customer is the beating heart of any great business, but you need new customers to grow.

Customer Loyalty 50

Customer Loyalty Loyalty Workshop Marketing 50

Skip Prichard

JULY 19, 2021

Whether you are new to studying leadership or have practiced and studied it for many years, I am sure you will benefit and enjoy the leadership lessons today’s post provides. Let me give you a quick example of a leader who got it wrong. How to Earn Trus t and Lead Teams. I recently asked him some questions based on his work. “A

Leadership 133

Leadership Crisis Learning-by-Doing Team 133

Women on Business

NOVEMBER 22, 2010

What I’ve realized– as I’m sure you have, too– is that, more often than not, “No idea” is, in fact, an invitation for further conversation; usually standing in for, “I have one but I can’t be bothered to/don’t want to/am too scared to tell you.” In other words, this is definitely a discussion to which you want to RSVP.

Press Release 207

Press Release Discount Video PR 207

Harvard Business Review

AUGUST 19, 2014

If you’re reading this while on a conference call — perhaps even in the loo — you’re not alone. And it’s no wonder why. Fitting room while trying on clothes”. It turns out many U.S. employees would rather do just about anything rather than listen intently to their coworkers from a remote location.

Conference 21

Conference Participative Video Survey 21

LDRLB

MAY 13, 2014

David: So who are you and what do you do? I feel like a lot of times when you’re starting something you say we, when it’s just you for a long time, and when it actually is we, it’s so much more fun. But you’ve got an excellent pod cast where we talked about it at some length.

Brainstorming 60

Brainstorming Learning-by-Doing Operations Leadership Styles 60

Harvard Business Review

AUGUST 27, 2012

Across industries, companies are using the vast amounts of user-generated data to guide innovation of new products and services. But data mining does not equate to developing "customer intelligence." Human behavior is nuanced and complex, and no matter how robust it is, data can provide only part of the story.

Trends 16

Trends Chemicals Marketing Innovation 16

Harvard Business Review

MAY 20, 2016

It’s one thing to note a person working solo in an otherwise empty seminar room, or a group of people huddling around someone’s desk because a conference room wasn’t available. Or is it best facilitated closer to your team’s work area and away from where you are likely to encounter others?

Maturity 11

Maturity Real Estate Survey Project 11

Harvard Business Review

FEBRUARY 16, 2012

I remember people practicing their presentations far into the night, and the next day we'd sit for hours in uncomfortable chairs in a huge room listening to our leadership talk about the future of the business. One idea was to encourage spontaneous conversations by simulating a "virtual cocktail hour.". Here's what we found.

Consensus 13

Consensus Participative Strategy Brainstorming 13

Strategy Driven

FEBRUARY 6, 2015

What is missing in most organizations is the willingness to move forward, not the availability of information or room/desire for improvement. Websites that sell products are digital platforms, not the arbitrators of quality in the business world. Metrics are easily skewed and do not reflect the overall customer satisfaction.

Quality 50

Quality Metrics Strategic Planning TQM 50

Harvard Business Review

JANUARY 30, 2015

If you have the money and can travel, the U.S. There are, however, isolated pockets of extreme need in rural U.S. To help break this cycle, some rural hospitals and clinics are adopting an innovation that allows them to access specialists virtually, for a lot less money. The consequences are dire.

Health Care 8

Health Care Disruptive Innovation Travel How To 8

Harvard Business Review

APRIL 21, 2014

It’s not enough to get people to do what you want, they also have to want what you want — or any change is bound to be short lived. That’s why change management efforts commonly fail. To make change really happen, it doesn’t need to be managed, but empowered. That’s the difference between authority and leadership.

Leadership 15

Leadership Early Adopters Video Short-term 15

Harvard Business Review

APRIL 12, 2013

Why is miscommunication common in the virtual workplace? And it''s not just that e-mails and phone conversations lack a person''s visual reaction to what you''ve said. Moreover, I strongly advise that virtual communications use respect, positive affirmations, and gratitude to set the right tone and proper context.

How To 9

How To Conference Storytelling Media 9

Harvard Business Review

AUGUST 15, 2014

Digital growth is appropriately a priority for a diverse swath of organizations, and boards need to get with the program,” he writes. If you read the business press, you could easily assume that proficiency in social media or online data analytics now determine business success. are picking up steam.”

Media 11

Media ROI McKinsey Survey 11

Harvard Business Review

OCTOBER 2, 2012

In my last blog on Big Data , I offered a very optimistic view of its promise: Big Data can allow us to see and predict human behavior objectively. I am optimistic about Big Data, but I'm also realistic. I am optimistic about Big Data, but I'm also realistic. But why is it true? You don't know.

Hedge 8

Hedge System Health Care Transportation 8

Harvard Business Review

DECEMBER 1, 2016

There is in fact very little data in relation to the impact of mindfulness training on leadership development. From the perspective of leadership development, there are three urgent questions that need to be answered if the enthusiasm (and the usefulness of mindfulness in a leadership context) isn’t to dissipate. Susan David.

How To 8

How To Leadership Emotional Intelligence Workshop 8

Harvard Business Review

APRIL 28, 2011

Why would cognitive ability predict emotional hardiness? Why would cognitive ability predict emotional hardiness? When you tell people they have 12 minutes to show whether they are smart or dumb, the ability to stay calm and focused under duress has a huge impact on the scores. In truth, it doesn't.

Stress 15

Stress Long-term Crisis Short-term 15

Harvard Business Review

JULY 9, 2018

We know this because in India innovators have found ways to deliver high-quality care to everyone — rich, poor, and virtually penniless — and make money doing it. baranozdemir/Getty Images. There is a healthcare crisis in the U.S. In 2016, the U.S. spent a staggering $3.2 His life was set. ” The talk deeply impacted Chandra.

Health Care 8

Health Care Cost Entrepreneur Innovation 8

Harvard Business Review

JUNE 12, 2015

Looking forward, Facebook’s ambitious initiatives include its Connectivity Lab (a plan to bring internet access to those around the world who lack it), AI and deep learning, and virtual reality as a next generation computing platform. Could you give an example of work that was manually done, and is now automated? Insight Center.

Operations 8

Operations Engineering Software Long-term 8

Harvard Business Review

JULY 3, 2018

In a famous example (at least, it’s famous if you’re into this kind of thing), in March 1951, the CIA’s Office of National Estimates published a document suggesting that a Soviet attack on Yugoslavia within the year was a “serious possibility.” Lee Powers/Getty Images. ” Not much has changed since then.

Survey 8

Survey Hedge Analysis Benchmarking 8

Coaching Tip

FEBRUARY 6, 2013

Pucino cites other data on gender biases, women's experiences and human behaviors and concludes that, despite a prevalence of such findings, there's been virtually no impact on today's corporate structures, labor laws, governmental policies or business programs in the country's top business schools. Why Gender Matters.

Sports 149

Sports Mentor Executive Coaching Career 149

Harvard Business Review

OCTOBER 27, 2016

And the growth of big data threatens to make things even worse. It means understanding the shift from competition as we know it to the era of big data and big analytics, which is radically changing our markets and competitive ecosystem. If you fix prices, you have few if any legal defenses. Not as much as it ought to be.

Price 8

Price Incentives Marketing Learning-by-Doing 8

Harvard Business Review

JUNE 27, 2017

As chatbots and other AI technologies increasingly become the face of many brands, those companies will need to employ people with new types of expertise to ensure that the brands continue to reflect the firm’s desired qualities and values. Cat Yu for HBR. The implications are numerous.

Brand 10

Brand Disintermediation Ethics Technology 10

Harvard Business Review

APRIL 2, 2014

Imagine coming back home from work, calling the family into the living room, and urging everyone to collaborate more. Individuals, teams, and groups came together, poured over data, ideated on blackboards, restrooms, and over water coolers, came up with solutions, tried to implement them, failed — and tried again until they succeeded.

Guidelines 11

Guidelines Goal Follow-up Engineering 11