Microsoft has decided to dump the practice of rating individuals’ performance on a numerical scale – a decision I applauded in a recent post. I argued that such rating systems don’t accomplish the task managers expect from them, which is to accelerate the performance of their people. At best, they serve other goals: allocating compensation fairly, and aligning each individual’s goals with the values and strategies of the company.
Performance Management and the Pony Express
Our feeble process for evaluating employees is badly in need of disruption.
November 25, 2013
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New!
HBR Learning
Feedback Essentials Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Feedback Essentials. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Give feedback that your employees can hear and use.