article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Underinvestment in Technology. Failing technology.

Airlines 188
article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Underinvestment in Technology This was the main root of their problem.

Airlines 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Will Lukang: The Character-Based Leader Co-Author Interview

Lead Change Blog

Posted in Character Based Leader Book Check out this great interview with Author, Will Lukang: Chapter Title: “Assessing Authentic Leadership Through Your Community” Will Lukang, PMP, CSM, CLDC Will Lukang seeks every opportunity to learn and grow so that he is able to pass his knowledge to younger generations.

Mentor 297
article thumbnail

Revealing Leadership Insights From Thinkers50

Tanveer Naseer

State of the art management and leadership techniques are continually evolving. Technology has clearly paid a huge part in this, but the biggest driver of change in how organizations are run is the ceaseless quest for improvement; to manage more efficiently and effectively to better achieve business results.

article thumbnail

On Disrupting Yourself

QAspire

During 2001 dot com bubble, one of my friends, a competent software developer, was laid off because of lack of business in the technology he worked in. He was smart enough to understand that the company needed people in a new project that was to be developed on a totally different technology. Related Posts at QAspire.

Deming 141
article thumbnail

The Business Value Of Joy (And Just Getting Things Done)

Terry Starbucker

He then started Menlo Innovations in 2001, with the express purpose of ” bringing joy to the world through software “ Menlo has gone on to win the Alfred P. The use of “ High Speed Voice Technology ” and other decidedly lo-tech (but very effective) tools. Leadership More Human Podcast'

Software 277
article thumbnail

Using Underdog Narratives To Motivate Teams

The Horizons Tracker

The use of underdog narratives is a popular leadership tactic that has been proven effective in motivating teams and organizations. ” Fighting spirit For instance, consider Apple’s situation in 2001 just before launching the iPod, when the company was facing difficult times.