article thumbnail

Industry Concentration Is Bad News For Good Jobs

The Horizons Tracker

. “When you have a supply chain that’s dominated by a very powerful firm, or you have entire industries or markets that are dominated by very powerful firms, that makes it more difficult for smaller firms that do business with them to be successful and turn a profit. ” Gauging the market.

Industry 107
article thumbnail

Gjis van Wulfen: An interview by Bob Morris

First Friday Book Synopsis

He worked as a marketer in the fast moving consumer goods sector and switched to consulting at Ernst & Young Consulting and Boer & Croon Strategy & Management Group. At the end of 2002 he started his own innovation organization to spread, train and facilitate the FORTH innovation […].

Wilde 75
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rookie Talent: Avoiding a Kodak Moment

Leading Blog

During most of the 20th century Kodak held a dominant position in photographic film, and in 1976, had an 89% market share of photographic film sales in the United States. In 2012, the company filed for Chapter 11 bankruptcy protection. Sarah Sladek started researching demographic shifts, talent turnover, and generation gaps in 2002.

Film 150
article thumbnail

Success Begins with Quality Customer Service

Chart Your Course

Moreover, the 2012 Accenture Global Consumer Pulse Research Study found that 63 percent of consumers said the quality of customer service received is the most important factor when choosing a brand. Regardless of where you sit on this issue, it’s safe to say customer retention is important to every business.

Quality 182
article thumbnail

The New Economic Revolution

Strategy Driven

Between 2000 and 2012, the US labor force lost over a million private wage and salary workers yet in that same time frame, over 10 million working proprietors entered the marketplace. Enterprises with over 1000 employees lost over 1 million employees between 2002 and 2012 while enterprises with less than 25 people gained over a 1.5

article thumbnail

China’s Economy, in Six Charts

Harvard Business Review

Its gross domestic product has surged from less than $150 billion in 1978 to $8,227 billion in 2012 (see “China’s GDP” chart below). percent average annual increase in GDP in 1990 to 2002, and 7.2 percentage points in 1990-2002, and 0.3 percentage points in 2003-2012. percentage points of the 10.5

GDP 13
article thumbnail

Don't Blame Your Company's Poor Performance on Its Industry

Harvard Business Review

Between 2002 and 2012, the shareholder return of the average airline company rose an uninspiring 5.6% It was just lousy timing if you happened to be in one of these industries, which were all in the bottom quartile of total shareholder returns (share price change plus dividends paid) in the 10 years through 2012.

TSR 8