Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. From 2002 to 2012, the impact of individuals’ task performance on unit profitability companywide decreased, on average, from 78% to 51%.

Team 11

Team Metrics Compliance Attrition 11

Harvard Business Review

JANUARY 10, 2012

In their role of stewards of policy compliance, they can tend to be a brake on change. But in a world in which bringing managers in every year for a week of offsite training is so 1960s, how do you make the leadership development process relevant to the global economy? But not at IBM. Fostered global teamwork.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

SEPTEMBER 23, 2013

Demand and supply are not growing in tandem: from 2002 to 2012, inpatient days per capita decreased by 12% while the workforce in hospitals grew by 11%. Surprisingly, 10 of the 16 non-doctor workers are purely administrative and management staff, receptionists and information clerks, and office clerks.

Health Care 8

Health Care Supply Chain Cost Compliance 8

Harvard Business Review

AUGUST 10, 2016

Proponents of this view cite companies such as LinkedIn (founded in 2002 and recently acquired by Microsoft), which ostensibly operates in 200 countries, Airbnb (2008) in 190, and Uber (2009) in 68. While technology has greatly expanded the potential for global connectivity, policies matter too and can override it.

Network Economy 8

Network Economy Globalization Discount Constraint 8

Harvard Business Review

OCTOBER 23, 2017

For them, outcomes measurement may seem like just another reimbursement requirement or process compliance task. In addition, academic clinicians at the university are using PRO responses to tag patients eligible for clinical studies targeting pain, substance abuse, and compliance with medication regimes.

Report 8

Report Mayo Health Care Survey 8

Harvard Business Review

APRIL 18, 2012

There is a much more important change in the global distribution of power underway, and the play for leadership of the World Bank signals that emerging markets will be increasingly bold in asserting their views about the management of the global economy. In short, the age of Post-Western globalization is upon us.

Globalization 11

Globalization Banking Restructuring Politics 11

Harvard Business Review

AUGUST 6, 2014

The number of internet users in China stood at roughly 5 million in 1999 but grew to 40 million in 2002, by which time it was clear that Yahoo was not getting the traction that local Chinese internet companies were seeing. search engine company Inktomi in 2002. The company was owned by management, venture capitalists, and SoftBank.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10