Chart Your Course

JANUARY 13, 2017

In the days after the Sarbanes-Oxley Act of 2002 (SOX), a chief executive cannot hide behind the acts of the CFO. They need to be tech experts, navigating your cloud contact center , social media and customer management systems. Your CFO should be Captain America with the emotional range of a rock.

CFO 100

CFO Chief Financial Officer Team Ethics 100

Eric Jacobson

JULY 19, 2021

Debbie Laskey is my trusted resource for expert advice on marketing, customer service and leadership. As background, Debbie has nearly 20 years of marketing experience and an MBA Degree. Since 2002, Debbie has served as a judge for the Web Marketing Association’s annual web award competition.

Brand 65

Brand Participative Uncertainty Blog 65

Tim Milburn

MAY 7, 2012

/NOTE/ This is a guest post by Ron Ricci and Carl Wiese and is an excerpt from the book they authored entitled: The Collaboration Imperative: Executive Strategies for Unlocking Your Organization’s True Potential. Disagreement is viewed as a good thing and conflicts are managed.

Team 155

Team Construction Audience Follow-up 155

Eric Jacobson

AUGUST 4, 2019

Trillion Dollar Coach is about Bill Campbell , someone you likely never heard of, who coached several of the biggest names in Silicon Valley during a 16-year tenure, and who’s behind-the-scene wisdom helped created over a trillion dollars in market value. A few of my favorite takeaways from the book include: Your title makes you a manager.

Open-book 50

Open-book Leadership Bond Executive Coaching 50

Coaching Tip

MARCH 27, 2011

in computer science and twenty years of management experience in tech companies; most recently, he had been the CEO of Novell. By 2002, when I began advertising with Google, the company had become very profitable, thanks to a novel program called AdWords, in which advertisers bid to display their ads whenever the user searches for keywords.

Advertising 84

Advertising Outsourcing Engineering Information Technology 84

LDRLB

JUNE 14, 2011

Tim ended the post with his theory: “Strategic planning is simply an invention to justify the existence of middle management, and not a useful tool for those doing the actual leading or for the guys at the bottom doing the real work.”. His project and product management skill set provide the process oriented mindset to drive this objective.

Strategic Planning 104

Strategic Planning Planning Ryan Covey 104

LDRLB

JUNE 14, 2011

Tim ended the post with his theory: “Strategic planning is simply an invention to justify the existence of middle management, and not a useful tool for those doing the actual leading or for the guys at the bottom doing the real work.”. His project and product management skill set provide the process oriented mindset to drive this objective.

Strategic Planning 74

Strategic Planning Planning Ryan Covey 74

N2Growth Blog

APRIL 2, 2010

Blogging since 2002, being actively involved in digital marketing since the early 90′s, and being online since the days of the ARPANET I have a bit of history with most things digital. Successful businesses adapt to market innovations and thrive, while those that fail to make iterative leaps fall by the wayside.

Media 325

Media Blog Tools Influence 325

Strategy Driven

NOVEMBER 20, 2010

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Juliano Howard T. Dickens Jr. Ives Sharon Drew Morgen Hank Moore Jamie P. and oh, if you want a pic to show with your comment, go get a gravatar !

Leadership 50

Leadership Newsletter Drucker Strategic Planning 50

Harvard Business Review

MAY 20, 2016

So why would a busy executive agree to sit on a board? Why is there is a cottage industry of executive search firms focusing on “reverse board searches,” where they proactively work to place executives on outside corporate boards? What do executives gain from serving on boards? increased by over $300,000.

Execution 9

Execution P&L CEO COO 9

The Practical Leader

FEBRUARY 13, 2012

The L-word makes hard-nosed managers squirm. These are the same managers loudly pronouncing goals of higher employee engagement and increased customer loyalty. These managers use lots of “leader-speak” about vision, values, engagement, or caring but their rhetoric is heartless and empty. .”

Airlines 53

Airlines P&L Collins Leadership 53

Harvard Business Review

DECEMBER 27, 2010

While he was at Amazon from 1997-2002, Greg Linden prototyped a system for making personal recommendations for other products to customers as they checked out. Problem was, a marketing Senior Vice President thought these would distract customers from completing their purchase and didn't think Linden had proof it would work.

Execution 14

Execution Education Long-term Guidelines 14

Ask Atma

MAY 20, 2012

So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field. Emotional control – successful anger and/or frustration management. Curiosity – inclination to learn.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

OCTOBER 15, 2012

When PARC became a for-profit subsidiary of Xerox to practice open innovation in 2002, Henry Chesbrough had not yet published his book Open Innovation and the concept was not well understood. This approach allows innovators to engage the market sooner and learn faster — critical for successfully commercializing innovation.

Innovation 8

Innovation Execution Net Present Value Open-book 8

Harvard Business Review

SEPTEMBER 26, 2011

In fact, I see at least six ways in which your organization, whatever it is, is like the 2002 A's, who won 20 games in a row and made the playoffs—though not the 2002 World Series —despite a very low payroll. Beane's role is played by Brad Pitt, who does a heck of a job playing an analytical executive who chews tobacco.

Company 12

Company Supply Chain Competitive Advantage Film 12

Harvard Business Review

MAY 29, 2012

The idea that corporations need a single purpose is based not in law, but in economists' arguments that unless we have a single, objective, easily-observed metric to judge how well directors and executives are running firms, corporate "agents" will run amok. In effect it leaves the manager with no objective.".

Short-term 14

Short-term Long-term Objective Customer Loyalty 14

Harvard Business Review

FEBRUARY 16, 2015

. — public companies, mutual funds, investment advisers, transfer agencies, and broker dealers — are required by the Dodd-Frank Act (passed by Congress in 2010) to conduct shareholder advisory votes at least once every three years on compensation for board members and the highest-paid executives. So, expect more laws.

CEO 8

CEO Proposal Policies Report 8

Harvard Business Review

JANUARY 20, 2012

When Palmisano took over in early 2002, IBM had four main businesses each organized on a global basis: hardware, software, services (such as back-office outsourcing), and personal computers (PCs). In a near-miraculous feat of management, those consultants were partnered with technologists and successfully integrated into the company.

Software 15

Software Outsourcing Committee Consultative 15

Harvard Business Review

NOVEMBER 24, 2010

Let's take another example: AT&T's acquisition of cable companies TCI, MediaOne and Cablevision (Boston only) for approximately $130 billion in 1999-2000 and its subsequent sale of the resultant AT&T Broadband to Comcast for $44 billion in 2002. It is difficult to destroy that much value in only two years! Still hindsight?

Strategy 14

Strategy Construction Motivation Incentives 14

Harvard Business Review

JUNE 18, 2018

When Apple CEO Steve Jobs approached AT&T about partnering on a new kind of mobile phone — a touchscreen computer that would fit in your pocket — Apple had no expertise in the mobile market. Daniel Kahneman, the 2002 Nobel prize laureate and psychologist, has said that if he had a magic wand, he’d eliminate it.

Stephenson 10

Stephenson Kahneman CEO Commitment 10

Harvard Business Review

NOVEMBER 19, 2015

This requires applying different approaches to strategy and execution in different parts of their business, as well as constantly re-balancing exploitation (generating cash to support growth) and exploration (finding winning products and models). Some firms manage to maintain this dual discipline as they grow. points p.a.,

Company 8

Company Succession Maturity Long-term 8

Harvard Business Review

MARCH 2, 2012

As global companies focus their strategies on developed and emerging markets, they require substantial cadres of leaders capable of operating effectively anywhere in the world. HBS welcomes 6,360 foreign nationals (64% of the total) to its executive education courses each year, enriching the experiences for Americans as well.

Competitive Advantage 12

Competitive Advantage Globalization Development Intellectual Capital 12

Harvard Business Review

JUNE 2, 2015

managers , he said the proportion of U.S. managers , he said the proportion of U.S. He also emphasized in a 1999 book that “the wrong structure can doom all other market-driven initiatives in the organization to failure.” Its 2002 restructuring offered little incremental benefit while adding cost and complexity.

Restructuring 8

Restructuring Company Henderson Health Care 8

Harvard Business Review

MAY 30, 2013

One key reason for shareholders'' positive tone is that the stock market has been doing well. To a large extent, say-on-pay — which was introduced in the UK in 2002 and has spread to several other countries, most recently Switzerland — is a simple exercise in bandwagon-following. That''s up from 69% in 2012 and 2011.

Hedge 8

Hedge Asset Management Incentives Outsourcing 8

Harvard Business Review

AUGUST 17, 2012

There is, however, a big barrier standing in the way of the movement's triumph, Nocera writes: Measuring chief executives on the basis of their companies' stock prices is easy to understand — that was always part of its appeal. The idea began its rise to dominance, after all, in the 1970s — a time when many big U.S.

Short-term 13

Short-term Collins Bottom-up Long-term 13

Harvard Business Review

MARCH 11, 2015

” But the only real wins are a victory for the hedge funds, and a Pyrrhic victory for GM in that it managed to keep Wilson off its board and reduced the size of the buyback from the $8 billion the investors had been demanding. billion from 2010 through 2013), it would probably still be bankrupt but for the booming Chinese market.

Hedge 8

Hedge Company Automotive Restructuring 8

Harvard Business Review

AUGUST 6, 2014

In May of 2005, Yahoo CEO Terry Semel, cofounder Jerry Yang, corporate development executive Toby Coppel, and I — I was then chief financial officer of the Silicon Valley internet company — went on what would turn out to be a fateful trip to China. search engine company Inktomi in 2002. Things hadn’t gone well up until that point.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. From 2002 to 2012, the impact of individuals’ task performance on unit profitability companywide decreased, on average, from 78% to 51%. In one account alone, the improvements have driven $3.5

Team 10

Team Metrics Compliance Attrition 10

Harvard Business Review

OCTOBER 9, 2015

“Everyone who has worked with American management can testify that the need to satisfy the pension fund manager’s quest for higher earnings next quarter, together with the panicky fear of the raider, constantly pushes top managements toward decisions they know to be costly, if not suicidal, mistakes,” he wrote. .”

Hedge 8

Hedge Short-term Long-term EPS 8

Harvard Business Review

APRIL 3, 2012

The argument for the legislation is that the number of companies going public has fallen dramatically over the past decade, and the cost of complying with disclosure rules, especially those imposed by the Sarbanes-Oxley Act of 2002, is part of the problem. But it's highly doubtful they'll do anything to protect the gullible.

IPO 10

IPO Conflict of Interest Information Marketing 10

Harvard Business Review

JANUARY 18, 2012

When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. In 2002 Palmisano succeeded a legendary leader in Lou Gerstner, who saved IBM from being broken up and put it on a viable course.

Globalization 15

Globalization Golden Parachute Short-term Long-term 15

Harvard Business Review

JULY 18, 2017

And there are many reforms that can facilitate this, such as increasing the horizon of executive pay, as I have argued before. Critically, short-term selling by shareholders need not entail short-term behavior by managers. If earnings are low, “the market sells first and asks questions later” as the adage goes.

Short-term 8

Short-term Intangible Assets Hedge Long-term 8

Harvard Business Review

AUGUST 10, 2016

On August 1 Uber announced that it is selling its Chinese brand and operations to Didi Chuxing for $1 billion, its annual burn rate in that market, in exchange for a 20% stake in the local competitor. A cautionary tale from the past: After acquiring EachNet.com, eBay controlled 80% of the Chinese e-commerce market in 2003.

Network Economy 8

Network Economy Globalization Discount Constraint 8

Harvard Business Review

MAY 7, 2013

Between 2002-2013, emerging market and developing economies averaged a 6.5% This economic growth has not only led to the development of a burgeoning middle-class in these markets, it has fueled an increase in the number of citizens actively engaging in philanthropy. growth in GDP.

Globalization 8

Globalization Venture Capitalist Class GDP 8

Harvard Business Review

MARCH 1, 2011

When sales once again started to slow in 2002 the campaign idea proved flexible enough to help revive the brand's fortunes once again. Messing with a much loved brand is never easy, but astute brand management involved ardent fans with the relaunch and enlisted another British icon, Paddington Bear, to bring the brand back to growth.

Brand 14

Brand Media Brand Management Globalization 14

Harvard Business Review

JUNE 19, 2015

In 2002 I worked with a client at a large global electronics company. The result: Market success for the product and the company was purchased by Google for $3.2 It is fine to explore new market areas like this, but spending months or years without figuring out the details is dangerous and wasteful. billion in 2014. Fix or kill?

Productivity 8

Productivity Products Long-term Marketing 8

Harvard Business Review

OCTOBER 15, 2014

The academic study of strategy took a big leap forward in the 1970s when Michael Porter of HBS looked at earlier economic research on industry structure and noticed that market power — which economists wanted to minimize — was the same thing as sustained profitability, which corporate executives wanted to maximize.

Strategy 8

Strategy Rivkin Game Theory Porter 8