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Winning Now, Winning Later: Playing the Infinite Game

Leading Blog

W HEN David Cote became CEO of Honeywell in February of 2002, the company was a train wreck. Short- and long-term goals were more tightly intertwined than they appeared. He inherited unhealthy accounting practices, unresolved environmental liabilities, and a board and staff that were denying reality. He did both.

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Deep Motivations, Not Competencies, Drive Leadership Performance

The Empowered Buisness

Your underlying (and often unconscious) attitudes and motivations determine what you pay attention to and focus on in your leadership role. Before delving into 7 key leadership motivation patterns, let’s first look at 3 often-missed truths about performance. 7 motivational patterns of high performance leadership.

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Behaviors of Collaborative Leaders

Great Leadership By Dan

For 150 years, corporations, governments and militaries were built for up-and-down leadership, with incentives and rewards that discouraged cross-organization thinking and, in many cases, actually created or encouraged internal competition. Focus on authentic leadership and eschew passive aggressiveness.

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How to Build ROPE Teams in Sales Organizations

Leading Blog

Teams have also played a central role in my life by ensuring that I received the support needed to achieve two cherished goals: leading sales organizations at several of the nation’s largest technology firms and climbing the Seven Summits, the highest peaks on each of the seven continents.

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10 Characteristics Of High-Performing Teams

Tim Milburn

Everybody is working toward the same goals. Everyone understands both team and individual performance goals and knows what is expected. The leadership of the team shifts from time to time, as appropriate, to drive results. Team members are clear on how to work together and how to accomplish tasks.

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Success Begins with Quality Customer Service

Chart Your Course

But eConsultancy’s 2013 Cross-Channel Marketing Report found that 70 percent of business owners feel acquisitions are definitely more expensive than retention. He recommends incorporating more technology, such as social media engagement and mobile communications, to achieve this goal. Visit our customer service training programs.

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Are Strategic Plans Worth it? (the debate continues)

LDRLB

The plan must be cascaded properly from top to bottom of the organization so that front line staff knows how their work impacts the organization’s goals. Three additional points to consider (I love tracking these): 1) Leadership challenge with SP: “Many people regard execution as detail work that’s beneath the dignity of a business leader.