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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobson

With two decades of marketing experience and an MBA Degree, Debbie developed her marketing expertise while working in the high-tech industry, the Consumer Marketing Department at Disneyland Paris in France, the nonprofit arena, and the insurance industry. Was the Zappos agent trained to do that?

Brand 65
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Winning Now, Winning Later: Playing the Infinite Game

Leading Blog

W HEN David Cote became CEO of Honeywell in February of 2002, the company was a train wreck. The resistance to the winning now, winning later mindset often comes from the leadership and not the frontline staff because they live the consequences of short-term think every day.

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How Great Leaders Value People

Lead Change Blog

Consequently, servant leadership quickly is becoming the preferred practice for some of the biggest and best companies in the world. They offer employees ample opportunities for training and development. Market share had grown from 14 percent to 21 percent, and the stock price was over $40. It’s all about the people.

Covey 255
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Are You Falling for the Myth of "Failing to Plan is Planning to Fail"?

Great Leadership By Dan

For instance, a 2002 study of major construction projects found that 86% went over budget. His cutting-edge thought leadership was featured in over 400 articles and 350 interviews in Time, Fast Company, CBS News, Inc. When was the last time you saw a major planned project suffer from a cost overrun ? Magazine, and CNBC.

Planning 215
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Five Reasons Job Seekers Should Study Lean Management

Lead Change Blog

Job seekers who independently seek lean management training will stand out not only for their skills, but for their ability to anticipate a future employer’s needs. Lean management training allows job seekers to avoid resume gaps at a fairly minimal expense, without the need to seek a degree. And numerous companies followed this lead.

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Four Business, Communications And Leadership Books To Read In 2017

Eric Jacobson

To find the best business, communications and leadership books to add to my "to read" list for 2017, I reached out to some of the best experts in the field. There are so many how-to lead books on the market that it’s almost impossible to siphon out quality from the imposters, but Willett’s book stands apart as a must-read.

Books 50
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The Leadership Playbook Of Bill Campbell

Eric Jacobson

Trillion Dollar Coach is about Bill Campbell , someone you likely never heard of, who coached several of the biggest names in Silicon Valley during a 16-year tenure, and who’s behind-the-scene wisdom helped created over a trillion dollars in market value. Give people the tools, information, training, and coaching they need to succeed.